Software Technical Writer

2 weeks ago


tamil nadu, India Vishnu Prasad Research Centre Full time
We are seeking a detail-oriented and highly skilled Technical Writer / Documentation Specialist to
join our team. The ideal candidate will be responsible for creating, editing, and maintaining high-
quality documentation that meets the needs of our internal teams and external clients. You will play
a crucial role in ensuring that our products, services, and processes are clearly documented and
accessible to users.
Key Responsibilities:
Create and Maintain Documentation : Develop, write, and update technical documentation,
including user manuals, installation guides, API documentation, and training materials.
Collaborate with Subject Matter Experts : Work closely with engineers, developers, product
managers, and other stakeholders to gather information and ensure accuracy in
documentation.
Client-Facing Documentation : Produce client-specific documentation that aligns with their
needs, including customized guides, FAQs, and troubleshooting manuals. Must have
experience in communicating with customer effectively and handle the issues in a
professional and timely manner.
Review and Edit Content : Edit and proofread content for clarity, grammar, and consistency.
Ensure all documentation follows company style guides and standards.
Document Management : Organize and maintain documentation libraries, ensuring
documents are up-to-date and easily accessible.
Client Support : Respond to client inquiries regarding documentation and provide additional
support as needed.
Quality Assurance : Review and test documentation against products and services to ensure
usability and functionality.
Continuous Improvement : Stay updated on industry trends, tools, and technologies to
continuously improve the quality and effectiveness of documentation.
Required Qualifications:
∙ Education : Bachelor’s degree in Technical Writing, Communications, English, Computer
Science, or a related field.
∙ Experience : 2+ years of experience in technical writing or documentation in a technology or
software environment.
Skills :
Excellent written and verbal communication skills.
Strong attention to detail and organizational skills.
Proficiency with documentation tools such as Microsoft Word, Adobe Acrobat,
Markdown, or similar.
Experience with content management systems (CMS) and version control systems
(e.g., Git).
Ability to understand and translate complex technical information into clear, concise
documentation.
Technical Knowledge : Familiarity with software development processes, APIs, and cloud
technologies is a plus.
Preferred Qualifications:
∙Experience in a client-facing role.
∙Knowledge of web development or software engineering practices.
∙Experience with video documentation and multimedia content creation.

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