Customer Support Executive

3 weeks ago


mumbai, India Arting Digital Private Limited Full time
Position Title:  Customer Support Executive
CTC:  2.75LPA-3LPA
Exp:  Fresher
Location:  Bangalore, Mumbai, Jaipur
Working Mode:
OnsitePrimary Skill: Hindi and English language Mandatory, Finance Knowledge
Good to have: Excellent Communication skills
Qualification: BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM

Roles and Responsibilities:-
● Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
● Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
● Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
● Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention


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