IT Support Specialist

1 day ago

Mumbai, India Games24x7 Full time

Company Description

Games24x7 is an online gaming company headquartered in India, founded by New York University-trained economists Bhavin Pandya and Trivikraman Thampy in 2006. Backed by investors such as Tiger Global and The Raine Group, the company specializes in using behavioral science, technology, and AI to create an exceptional gaming experience. They operate platforms like RummyCircle, India's largest online rummy platform, and My11Circle, a leading fantasy sports platform. Games24x7 has offices in Mumbai, Bengaluru, and New Delhi, and also supports early-stage startups through Games24x7 Ventures.

Role Description

This is a full-time on-site role for an IT Support Specialist located in Maharashtra, India. The IT Support Specialist will be responsible for providing technical support, troubleshooting hardware and software issues, maintaining desktop computers, and managing help desk support. The specialist will ensure the smooth operation of IT systems and address technical queries in a timely manner.

Qualifications

  • Technical Support and Help Desk Support skills
  • Experience in troubleshooting hardware and software issues
  • Proficiency in managing and maintaining desktop computers
  • Strong understanding of Information Technology principles
  • Excellent problem-solving abilities and customer service skills
  • Ability to work independently and as part of a team
  • Relevant certifications in IT or a related field are a plus
  • Bachelor's degree in Information Technology, Computer Science, or a related discipline

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