ServiceNow Engineer
1 week ago
Location: Indore
Degree(s) - B.Tech/BE (CS, IT, EC, EI)/MCA/MSc
Eligibility - 2+ years experience only
Employment Type: Full-time
Key Responsibilities:
Solution Design: Design and develop ServiceNow solutions to meet business requirements and align with best practices.
Requirement Gathering: Collaborate with business stakeholders to gather and document requirements for ServiceNow design solutions.
Customization and Configuration: Customize and configure ServiceNow applications, workflows, user interfaces, forms, notifications, and reports.
Integration: Assist in designing integrations between ServiceNow and other enterprise systems using REST/SOAP, APIs, and other integration tools.
User Experience (UX): Focus on creating intuitive and user-friendly ServiceNow interfaces.
Documentation: Prepare detailed design documents, workflows, and process diagrams.
Collaboration: Work closely with developers, business analysts, and IT teams to ensure the successful implementation of ServiceNow solutions.
Testing and Validation: Support testing processes to ensure the solutions meet the specified requirements.
Continuous Improvement: Stay updated with the latest ServiceNow features and recommend enhancements.
Required Skills and Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
2+ years of experience working with ServiceNow as a designer, architect, or developer.
Experience in designing and implementing ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.).
Familiarity with ServiceNow Studio, Flow Designer, and Integration Hub.
Basic scripting skills in JavaScript, HTML/CSS, and experience with REST/SOAP APIs.
Understanding of ITIL processes and best practices.
Strong problem-solving skills and ability to deliver innovative solutions.
Excellent communication and collaboration skills.
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