Network Engineer
2 weeks ago
Responsibilities
Maintain, implement, and troubleshoot networks
Design and support our network systems and infrastructure
Configure and operate routers and switches
Monitor network performance and make recommendations based on performance analysis
Principal Responsibilities
Customer Support & Troubleshooting
Review escalated network support tickets and handle the network troubleshooting.
Follow network procedures to resolve network related issues in a timely and efficient manner, within agreed upon SLAs.
Escalate unresolved network related issues to the Network Supervisor.
Assist with new client integration and testing to ensure stable and fast connection to their client.
Network Operation
Follow networking procedures to perform day-to-day operational activities to maintain the stability of the ReSourcePro networking infrastructure and connectivity to clients, including routine preventive measures and necessary network configuration backup on time.
Network Performance and Security
Monitor & assess the daily network performance, availability, and security to pro- actively discover and resolve issues and support the ISO 27001 security monitoring objectives.
Technology Implementation and Training
Provide support in evaluating and implementing network technologies under the supervision of the Supervisor.
Install, configure, evaluate and document LAN, WAN, and internet technologies to meet business network initiatives.
Provide support in conducting network knowledge training and contribute to knowledge management process.
Knowledge & hands on of Routing Protocols OSPF & BGP & T-shoot
Hands on Route map/ACL/NAT/Object Group
Good Understanding of Cisco Technology & IOS & Wifi Technology
Working Experience of WLC & Cisco L3 Devices (ASA/Fire Power/Router)
Good understanding of VPN Technology and service.
Location: Bangalore (Monday to Friday- Work from Office, Saturday & Sundays Fixed Off)
Experience: 2-5 years
Mode of working hours: US Shift (7:30 pm to 4:30 am)
Mandatory Certification: CCNP Course/ Training/ Institution completion Certificate in Routing and switches (preferably)
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