Customer Care Executive

2 weeks ago

Ernakulam, India CLINIC 7- Skin,Dental and Hair care clinic Full time

Key Responsibilities:

  • Conduct outbound calls to prospective customers, introducing them to our products and services.
  • Address customer questions, concerns, and objections with a professional, positive attitude.
  • Accurately document call information, including customer details and feedback, in the CRM system.
  • Assist in achieving team goals by meeting individual targets and quotas.
  • Continuously improve call handling and communication skills to enhance the customer experience.

Qualifications:

  • Any bachelor's degree
  • Strong communication and interpersonal skills.
  • Proficient in using basic computer applications and CRM systems.
  • Prior experience in tele calling, customer service, or sales is preferred but not required.
  • Both experienced & freshers can apply.
  • Preferred immediate joiners.

What We Offer:

  • Competitive salary with performance-based incentives.
  • Comprehensive training and professional development.
  • A collaborative and supportive work environment.

Job Types: Permanent, Fresher

Pay: From ₹15,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Provident Fund

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