Discipline Director, Water US and Canada

3 days ago

Delhi, India Arcadis Full time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36, people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex challenges and deliver more impact together.Role description:

Overall leadership of Discipline team (Water - US and Canada) of professional staff located across multiple GECs ensuring growth of capabilities and capacity to meet business demands, and delivery of high-quality project outcomes. Reports directly to GEC Director (Resilience). Open to all GEC locations.Role accountabilities:Provide professional leadership in their discipline at a senior management level, establishing and consolidating relationships with senior staff in BA offices, taking ownership for the delivery of the GECs technical capability, supporting the delivery of tasks or specialized components of projectsPlan and drive the development of Arcadis capability and capacity in the discipline to meet project demands, working with Talent Acquisition and LearningDevelopment to ensure business needs can be met in advance.Drive a culture of project delivery excellence within the discipline, ensuring that adequate talent is available and assigned to lead on project delivery from a technical and task management perspective.Ensure the delivery of projects/tasks within the team is in accordance with Management Systems to meet time, quality, budgetary and health and safety targetsEngage with the senior leadership in the BAs and champion the involvement and inclusion of GEC capability in their delivery model using SOPs to standardize the delivery approach.Drive the implementation of the GEC strategy within the discipline, including managing changes associated with the operating modelCommunicate change and manage transformation within the team, aligned to the strategic direction of the company and GECs.Develop and implement workforce plans regarding building capability and capacity of the teams over the medium to long term in consultation with GEC BA BusinessPartners, Workforce Planners, Service Delivery Managers and GEC Director (Resilience).Manage day to day workload within the teams to ensure that direct and indirect hour targets are achieved, working in close collaboration with the Workforce Planner.Work with Service Delivery Managers to define and implement standardization and automation initiatives within the Discipline teams.Ensure a strong focus on career development, driving a culture of best practice around GPS and empowerment of staff to own the development of their careers.Foster a strong culture of health and safety awareness and practices within the teams, setting a leadership example and holding senior staff to account.Manage staff engagement levels and attrition by drawing insights from tools such as YourVoice, identifying engagement drivers and developing and implementing action plans to ensure a well engaged team.Accountable for delivery of key operational metrics within discipline such as hourly and cost billability, management of software usage, overtime and other relevant metrics associated with Discipline teams.Manage team shape and size within the discipline to ensure that adequate levels of seniority for leadership, task management and technical roles are in place to support current and future delivery requirements.Create and drive the development of Global Talent teams (flexible pool staff), aligned with guiding principles and targets agreed with GEC Director (Resilience).Drive the development of training plans which ensure that skills are continuously improving and meet the workload requirements from the BAs.Collaborate closely with other Discipline Directors to remove silos and deliver best for Client, Arcadis and People outcomesResponsible for implementing policies and procedures in line with GEC country specific requirementsPlanning and delivery of GEC targetsGEC involvement in pursuit processUnderstanding of GEC capability and capacity to deliver GEC implementation plan across three GEC countries as a seamless uniOwns:Delivery of BA GEC implementation plan in partnership with BA GEC ManagersDelivery of BA GEC metrics in partnership with BA GEC Managers.GEC inputs into pursuitsInfluences:Recruitment decisions, capability developmentVetoes:Non-standard GEC operating model approachesBA GEC targets - total services hours, agreed minimum GEC contribution per service / discipline & billabilityBA project/task performance KPIsPeople metrics such as Attrition, PEAKON NPS

Qualifications & Experience:The candidate should have a bachelor or master's degree and at least 15+ years of experience leading and growing a significant business function within a multinational engineering or professional services firm. The candidate will be able to inspire multi-disciplinary teams around a common purpose and demonstrate significant leadership capability.The right candidate possesses a high level of intellectual, professional, and interpersonal agility and flexibility. Further the candidate will bring excellent interpersonal skills and the ability to collaborate at all levels of the organization in particular senior levels. A pragmatic attitude is vital. Strong commercial acumen is required to support GEC involvement at pursuit phase, working in collaboration with BA stakeholders and senior GEC staff.Further requirements and competencies:Leader with experience growing a GEC team in a country, area or division within a multinational engineering or professional services firmAn excellent understanding of GEC services and capabilitiesAn excellent understanding of and appreciation for business needs.A well-developed understanding of and appreciation for organizational mission, values, and goals and consistent application of this knowledge.Observation and persuasion skills especially with internal stakeholders (e.g. GBA directors, and local workforce).An ability to communicate complex issues to diverse audiences, orally and in writing, in an easily-understood, authoritative, and actionable manner.Time management and ability to multi-task with competing priorities.Excellent decision-making capabilities and ability to make decisions and deal with conflicting priorities.

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