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Mansion Upkeep Ambassador

1 month ago

Jaipur, India AccorHotel Full time
Cleans and maintains areas of responsibility according to set standards and procedures. Replenish guest supplies. Organize and clean equipments for daily tasks such a personal equipment & chemicals. Collect daily allocations of rooms and keys.

Ensure worksheet is kept up to date throughout shift and keys are signed out& in and kept securely. Communicate all necessary information such a sick guest pet inhouse and others. Anticipate guests needs through observation and offer prompt efficient service either personally or through effective communication with other Talent Talent Coach or office coordinator. Ensure guests requests are promptly and courteously met Report damage or malfunction in hotel rooms/areas to Supervisor Maintain equipment in a proper state of cleanliness and repair Maintain a section room report as well as a daily productivity report Attend daily briefings with supervisor and takes on daily assigned tasks Reports lost and found articles to the security office immediately Handle guest complaints reporting them to Supervisor immediately Report unusual behavior/activities in guestroom floors/ public areas to Supervisor Record room status in allocated section accurately Comply with hotels health safety and hygiene policy Adhere to personnel grooming and hygiene standards Attend meetings and training sessions as required Carries out additional duties assigned by his/her Supervisors. Carry out valet services when required (e.g. delivery of linen processing laundry orders) Fully understands the difference in guest levels (VIPs) and Room Categories Ensure all OH&S legislation policies and procedures are adhered to Be familiar with property safety first aid and fire and emergency procedures Log security incidents and accidents in accordance with hotel requirements

Qualifications : Minimum 1 year of experience preferably in luxury hotel PostSecondary Education or relevant qualifications in Hotel Management Remote Work : No Employment Type : Fulltime