Sr. Technical Support DGM

2 days ago

Bengaluru, India Aspen Technology Full time

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role
Sr Technical Support Engineer – Digital Grid Management Solutions

AspenTech is looking for talented Technical Support Engineers to join our team, specializing in Digital Grid Management (DGM) Solutions. This role offers the opportunity to work with cutting-edge technology, providing world-class customer support, training, and expertise in implementing AspenTech solutions for utility automation and control systems.

Your Impact
Key Responsibilities:

  • Provide technical support for AspenTech's Digital Grid Management solutions, addressing challenges related to utility automation and control systems.
  • Deliver training sessions for customers on AspenTech's grid management solutions, focusing on how to optimize the software in real-world utility environments.
  • Assist in pre-sales consultations, helping prospects identify their business challenges and positioning AspenTech products as the ideal solution.
  • Troubleshoot automation and grid management-related technical issues, working with internal teams to ensure prompt resolutions.
  • Support the development of customer-focused training materials and industry best practices.
  • Travel to customer sites as needed, typically less than 25%.

What You'll Need

quired Qualifications:

  • Bachelor's degree in Electrical Engineering, Systems Engineering, or a related field, or equivalent years of relevant experience. A Master's degree is a plus.
  • Experience in utility automation, grid management, or control systems.
  • Familiarity with public utilities, with a strong understanding of automation technologies and industrial processes.
  • Strong customer-first mindset with the ability to troubleshoot complex technical issues.

Preferred Qualifications:

  • Experience with AspenTech products or similar advanced software from other vendors is a plus.
  • Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
  • Strong interpersonal skills with a commitment to building lasting customer relationships.
  • Willingness to travel as needed for customer engagements, including international travel (less than 25%).

Candidates with similar skills or experiences may be considered and training may be offered where needed. Applicants will be reviewed for this position as well as similar roles with varying skill requirements and/or years of experience.

  • Sr. Technical Support Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Advanced Micro Devices (AMD) Full time

    Job DescriptionAs a Sr. Technical Support Engineer, you will serve as a crucial point of contact between the Level 1 support team, our customers, and the Engineering team.Your primary responsibility is to effectively resolve technical support incidents and service requests in accordance with service level agreements and standard operating procedures.This...

  • Sr. Technical Support Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Advanced Micro Devices (AMD) Full time

    Job DescriptionAMD Global Customer Care (GCC) supports consumers who have purchased AMD products, such as Processors, Processors with Integrated Graphics, Chipsets, and Discrete Graphics, by providing technical and warranty assistance.THE PERSON:As a Sr. Technical Support Engineer, you will serve as a crucial point of contact between the Level 1 support...

  • Sales & Marketing

    2 weeks ago

    Bengaluru, India Inspira Builders Full time

    1. Sr. Executive/Asst Manager - Business Development (with 2+ years experience) 2. Marketing Cordinator/Asst Manager (with 2+ years experience) 3. Sr. Executive / Asst Manager - Sales (with 2 to 4 years of experience in Real Estate only) 4. Sr,Executive / Asst Manager - Channel sales 5. Manager / Sr.Manager - Residential 6. Manager / Sr.Manager - Commercial...

  • Dgm Operations

    2 weeks ago

    Bengaluru, India Hr Infotech Solution Full time

    wE ARE LOOKING DGM FOR SECURITY COMPANY IN BANGALORE APPLY ON GIVEN ID **ay to day responsibilities **agreed with your manager to include: - deputise for the general manager in directing and monitoring the overall performance of the organisation - effective liaison, support and assistance with the whole of the organisation - deputise for the general...

  • Gm/dgm -finance

    2 weeks ago

    HSR Layout, Bengaluru, Karnataka, India Zeitgeist Retail Private Limited Full time

    **About the company**:Zeitgeist Retail Pvt. Ltd (ZRPL) is a leading Indian e-tailer in the Consumer Electronics space. Trusted by some of the largest brands, ZRPL is an end-to-end E-Comm Services provider. **Role and Responsibilities**: GM/DGM - Finance - We are currently seeking a dynamic and experienced GM/DGM in Finance and Accounts. - Proficient in...

  • DGM Business Development

    2 weeks ago

    Bengaluru, Karnataka, India Godrej Properties Limited Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    JOB DESCRIPTION - DGM - BD (Hyderabad Region) Godrej Properties Limited (GPL) Hyderabad, South Zone - Job Title: DGM - BD (Hyderabad Region) Job Type: Permanent, Full-time Function: Business Development Business: Godrej Properties Limited Location: Bangalore, South Zone About Godrej Industries Group (GIG) At the Godrej Industries Group, we are privileged to...

  • Sr. Customer Support Executive

    2 days ago

    Bengaluru, India Asset Hr Management Consultants Full time

    We have an opening with Top MNC for Sr. Customer Support Executive Position - Sr. Customer Support Executive Location - Bangalore Package - 4 Lac PA Day Shift Free Cab Facilites - Both Pick up and Drop Kindly forward your updated CV to with the following details Current CTC Expected CTC Notice Period Thanks & Regards Kamesh D Asset HR Consultants /

  • Sr Infrastructure Technical Specialist

    7 days ago

    Bengaluru, Karnataka, India beBeeInfrastructure Full time ₹ 15,00,000 - ₹ 25,00,000

    Job OverviewWe are seeking an experienced technical professional to fill the role of Sr Infrastructure Technical Specialist. As a key member of our infrastructure team, you will be responsible for providing expert technical support and contributing to the implementation of infrastructure projects.Key Responsibilities:Technical Support: Provide high-level...

  • Sr Technical Professional Piping

    2 weeks ago

    Bengaluru, Karnataka, India KBR Full time

    Title Sr Technical Professional PipingPiping Layout Under general supervision independently applies advanced engineering techniques makes decisions on engineering problems and methods and represents the organization in conferencesto resolve important questions or to negotiate with key engineers and officials of other organizations Provides technical...

  • Senior Technical Support Professional

    2 weeks ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title:Sr. Engineer Key ResponsibilitiesA bachelor's degree in a technical field, preferably computer science or engineering, is required.The candidate must have experience working in an external customer-facing technical support role.The ability to troubleshoot complex technical issues is essential.Excellent written and verbal communication skills in...