Store Manager

3 weeks ago


pune, India Indian Terrain Fashions Full time
Key Responsibilities:
Responsible for achieving sales of the store
Manage stock levels in the store
Responsible for store hygiene (store is clean, stocks on shelves, proper lighting, uniform etc)
Ensure signage and stocking of products as per the guidelines set by Visual Merchandizing team
Analyse and interpret trends to facilitate sales planning
Ensure standards for quality, customer service, health and safety are met
Provide timely responses to customer complaints and comments
Maintain awareness of market trends in the retail industry and monitoring what local competitors are doing
Manage discounts during sale season
Implement promotional activities – advertising campaigns, visual communications
Ensure accurate accountability of all transactions to and from stores
Provide payment related information to Accounts department
Drive building the brand of Indian Terrain through promotional events, liaising with newspapers, community promotions etc.
Ensure integrity of store is maintained at all times
Build a strong, customer focused sales team
Organize training and development for the front end sales team
Ensure adequate quality sales force at outlets
Ensure the performance of the sales team is assessed periodically and provide adequate feedback
Ensure sales team gets incentive payouts on time
Critical Focus Areas:
Achievement of sales in the store
Hygiene of Stores
Stock control
Customer satisfaction
Performance review of all direct reportees.
Essential Skills & Qualifications:
Graduate / Postgraduate
4 years in Sales / Modern Trade functions of Lifestyle / Consumer Durables industry/ Branded Apparel industry experience
Commercial understanding of the dynamics of Stores, Consumer behaviour
Excellent Communication skills, Planning, Analytical skills, Execution Focus, Problem Solving, Negotiation skills, Decision making skills, People Management skills.
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