Customer Analytics
3 weeks ago
Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 4000+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modeled around expertise and respect with a team first mindset. Headquartered in Silicon Valley, you'll find our delivery centers across the globe and offices in multiple cities across India, the US, UK, Canada, and Singapore, including a substantial remote global workforce. We're Great Place to Work-Certified. Working at Tiger Analytics, you'll be at the heart of an AI revolution. You'll work with teams that push the boundaries of what is possible and build solutions that energize and inspire. About the role: As Sr. Consultant – Analytics Consulting , you will help translate business problems into unambiguous analytic problem statements and design analytical frameworks to address them. Lead our efforts in delivering data driven decisions that will guide in designing and delivering exceptional omnichannel experience. In this role, you will play a crucial part in understanding and optimizing the digital experiences of our customers across various channels. Your primary responsibilities will include: Key Responsibilities: Understand Customer Segments & Digital Channels : Develop a deep understanding of our diverse customer segments and the digital channels they utilize (web, mobile, text, chat/chatbot, email, etc.). Analyze Customer Journeys : Investigate the complete customer journey, identifying unmet needs and opportunities for enhancing digital channel usage. Drive Digital Adoption : Discover insights, trends, patterns and friction points that will enable to promote and drive digital engagement, usage and adoption. Customers experience data domains and products : Work with the data engineering teams to build comprehensive customer data domains and products to enable 360-degree view on customer experience. Democratize Data Access : Facilitate the accessibility of digital/customer data to support other analytic functions and business partners. Foster Curiosity & Improvement : Encourage a culture of curiosity and continuous improvement within the team. Omni channel Insights : Provide insights related to digital platforms (web, mobile, text, chat/chatbot, email, etc.), which are used by millions of users and represent a significant growth area for the company. Synthesize Data to Narrate Customer Stories : Connect insights from various data sets to effectively tell the story of the customer. Develop and maintain dashboards and reports for key stakeholders. Communicate complex digital customer data journey in a clear and concise manner to non-technical stakeholders. Collaborate with Cross-Functional Teams: Work with cross-functional teams to determine and achieve business objectives. Location: Chennai, Bangalore, Hyderabad & Remote Desired Skills, Competencies and Experience: Bachelor's degree in computer science, Information Systems, Marketing, or a related field. Experience in data analysis, customer insights, web analytics, and digital marketing. Proficiency with analytics tools such as Google Analytics, Adobe Analytics, or similar. Expertise in programming languages like SQL (complex queries) , Python, scala Proficient in integrating diverse data sets from multiple platforms to derive valuable insights. Data Mappings, Functional Specs, Data Design/ Data Modeling, Data Visualization and Analytics (Tableau, ThoughtSpot), Data Warehousing and Data Analysis (Oracle, SQL, PL/SQL, SCDs) Exposure to Machine Learning: Recommender systems, dimensionality reduction & unsupervised learning, linear methods, tree-based & non-parametric methods. Cloud/Big Data: AWS, GCP big query, Spark, Airflow Exposure to Statistical Methods: MCMC/Empirical Bayes, A/B & hypothesis testing, experiment design, bandit methods Visualization: matplotlib/seaborn, plotly, Tabl Strong critical thinking and analytical skills. Excellent communication skills to explain complex data to non-technical stakeholders. Ability to work collaboratively in a team environment. Detail-oriented with a focus on accuracy and data integrity. Preferred Experience: Experience with machine learning techniques and frameworks. Familiarity with cloud platforms such as AWS or GCP. Experience with big data tools like Spark and Airflow. Proficiency in data visualization tools like Tableau or Plotly. Knowledge of statistical methods and experiment design. Proven track record of driving business growth through data-driven insights.
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Customer Analytics
2 weeks ago
Bengaluru, Karnataka, India Tiger Analytics Full timeTiger Analytics is a global AI and analytics consulting firm, with data and technology at the core of our solutions. Our 4000+ tribe solves problems that impact millions globally. Our culture is modeled around expertise and respect, with a team-first mindset. We're Great Place to Work-Certified. About the role: Key Responsibilities You will help translate...
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Customer Analytics
3 weeks ago
Bengaluru, Karnataka, India Tiger Analytics Full timeTiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 4000+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modeled around expertise and respect with a team first mindset. Headquartered in Silicon Valley, you'll find our delivery centers across...
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Customer Analytics
2 weeks ago
Bengaluru, Karnataka, India Tiger Analytics Full timeTiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 4000+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modeled around expertise and respect with a team first mindset. Headquartered in Silicon Valley, you'll find our delivery centers across...
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Digital Analytics
4 days ago
Bengaluru, Karnataka, India Tiger Analytics Full timeTiger Analytics is a global AI and analytics consulting firm.With data and technology at the core of our solutions, our 4000+ tribe is solving problems that eventually impact the lives of millions globally.Our culture is modeled around expertise and respect with a team first mindset.Headquartered in Silicon Valley, you'll find our delivery centers across the...
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Analytics Consultant
5 days ago
Bengaluru, Karnataka, India Tiger Analytics Full timeAbout This OpportunityWe're looking for a skilled Cross Channel Analyst to join our team. As a key member of our analytics team, you'll play a crucial role in driving business growth through data-driven insights.Your ResponsibilitiesAs a Data Analyst, your primary responsibilities will include:Building Comprehensive Customer Data Domains: Work with data...
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3 Days Left: Digital Analytics
3 weeks ago
Bengaluru, Karnataka, India Tiger Analytics Full timeTiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 4000+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modeled around expertise and respect with a team first mindset. Headquartered in Silicon Valley, you'll find our delivery centers across...
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Customer Success Specialist
3 weeks ago
Bengaluru, Karnataka, India Tiger Analytics Full timeCustomer Success (Non-US) Remote, Chennai, Bangalore, Hyderabad JOB DESCRIPTION As a Customer Success and Business Development Consultant at Tiger Analytics, you will play a fundamental role in achieving our new client acquisition and revenue growth objectives. You will be responsible for ensuring sustained business growth through planning and executing...
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Factspan Analytics
5 days ago
Bengaluru, Karnataka, India Factspan Analytics Private Limited Full timeJob Description:We are looking for a highly skilled and motivated professionals to join our delivery team and lead our efforts in delivering exceptional data analytics solutions. The ideal candidate will have extensive experience in data engineering, data science, or strategic business analytics, along with a proven track record in consulting and delivery...
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Factspan Analytics
2 days ago
Bengaluru, Karnataka, India Factspan Analytics Private Limited Full timeJob Description:We are looking for a highly skilled and motivated professionals to join our delivery team and lead our efforts in delivering exceptional data analytics solutions. The ideal candidate will have extensive experience in data engineering, data science, or strategic business analytics, along with a proven track record in consulting and delivery...
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Customer Journey Optimization Expert
5 days ago
Bengaluru, Karnataka, India Tiger Analytics Full timeWelcome to Tiger AnalyticsWe're a global AI and analytics consulting firm dedicated to helping businesses succeed through data-driven decision making. Our team is passionate about empowering our clients to drive growth and improve customer experiences.Job DescriptionThis role involves working closely with our team to deliver data-driven solutions that...
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Tatvic Analytics
4 weeks ago
Bengaluru, Karnataka, India Tatvic Analytics Private Limited Full time-Candidates from Martech/Analytics and Service backgrounds are preferred. Please do not apply if you are not from Martech/IT Description:Tatvic, is a marketing analytics company focusing on generating insights from data using long association with Google & its infrastructure. We breed,recognize and reward performance. As a company we are growing very fast &...
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Customer Service and Operations
4 weeks ago
Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob DescriptionWe are seeking highly motivated individuals to join our international BPO in Bangalore as part of an exciting career opportunity.Role and Responsibilities:Interact with customers via call or chat to resolve queries and provide excellent customer service using strong verbal and written communication skills.Apply logical reasoning and analytical...
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Customer Service Representative
2 days ago
Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob Overview">Greetings from 24/7.ai, where we are currently running an international semi-voice process recruitment drive. At our Bangalore Mega job drive, you will have the opportunity to join a dynamic team and work in a rotational night shift schedule.">About Us">We are 24/7 Customer Private Limited, a leading company in the BPO industry. Our mission is...
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Customer Service and Operations
4 weeks ago
Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob DescriptionExciting Career Opportunities at [24]7.ai Join Our International BPO in BangaloreAre you looking to kickstart or advance your career in an international BPO We're hiring for both Voice & Non-Voice Process roles at [24]7.ai in BangaloreRole & Responsibilities:- Interact with customers via Call / Chat to resolve queries.- Provide excellent...
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15h Left International customer support
1 week ago
Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob DescriptionAn International Voice is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S, Australia etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue.Skills Required:Excellent Verbal and Written Communication...
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Vice President Customer Analytics
3 weeks ago
Bengaluru, Karnataka, India Wenger & Watson Full timeExperience - 18+ yearsRole Overview:We are seeking a highly experienced and visionary leader to serve as the Client Partner/Vice President of Customer Analytics, bringing 18 to 22 years of experience in analytics and consulting, with a strong background in P&L management. The ideal candidate will have a strong consulting background, leading advanced...
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Customer Journey Analytics Professional
24 hours ago
Bengaluru, Karnataka, India Wipro Full time**Key Responsibilities**Data Analysis & Insights:Utilize Adobe CJA to analyze cross-channel customer data and provide actionable insights.Create and optimize interactive dashboards and visualizations to communicate customer journey trends and KPIs.Customer Journey Mapping:Develop comprehensive customer journey maps to understand behavior across...
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Tredence Analytics Solutions
2 days ago
Bengaluru, Karnataka, India Tredence Analytics Solutions Private Limited Full timeRole : Collibra DeveloperExperience : 4 - 9 years of experienceLocation : Bangalore, Chennai, Pune, Gurgaon, Kolkata, HyderabadRequired Skills : Data Governance, Collibra workflow, Collibra API's, Data Model, Python/Groovy ScriptingJob Role : Description & Responsibilities :- Professional experience in Data Governance and Collibra with 4-9 years- Strong...
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Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob DescriptionAs aPricing & Analytics resource, your responsibilities will includeproviding financial insightsandprojections to various stakeholders,preparing pricingfornew business opportunitiesYouwill provide reliable data and analysis to be used in decision-making and planningYou willprepare accurate monthly financial reports, assist in the preparation...
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Adobe Customer Journey Analytics Lead
1 day ago
Bengaluru, Karnataka, India Indegene Full timeIndegene Overview:We're a technology-led healthcare solutions provider driven by our purpose to enable healthcare organizations to be future-ready. Our accelerated growth opportunities empower talent to thrive in a culture that values boldness, industriousness, and nimbleness.About This Opportunity:We're seeking a creative and persistent individual with a...