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MS Copilot AI consultant
1 month ago
Location Pan India
Key Responsibilities
Act as the primary onsite resource for all Microsoft 365 Copilotrelated queries and issues
Provide handson support and training to executives and end users ensuring they can effectively use Copilot and its features
Collaborate with IT and business teams to understand user requirements and tailor Copilot functionalities to meet those needs
Conduct regular training sessions and workshops to enhance user proficiency and adoption of Copilot
Troubleshoot and resolve any technical issues related to Microsoft 365 Copilot and its integration with other tools
Develop and maintain comprehensive documentation including user guides best practices and troubleshooting tips
Stay updated with the latest features and updates of Microsoft 365 Copilot and proactively share this knowledge with the team
Gather feedback from users to identify areas for improvement and work with the development team to implement necessary changes
Provide detailed reports and updates to senior management on the progress and effectiveness of the Copilot pilot program
Qualifications
Bachelor s degree in Information Technology Computer Science or a related field
5 years of experience with Microsoft 365 including handson experience with Microsoft Copilot
Strong understanding of Microsoft 365 applications including Teams SharePoint and OneDrive
Excellent problemsolving skills and the ability to troubleshoot complex technical issues
Exceptional communication and interpersonal skills with the ability to train and support users at all levels
Proven ability to work independently and manage multiple tasks simultaneously
Experience with AIdriven tools and automation within Microsoft 365 is a plus
Strong documentation skills and attention to detail
Preferred Skills
Experience in a similar role supporting executivelevel users
Familiarity with Power Platform and its integration with Microsoft 365
Knowledge of security and compliance best practices within Microsoft 365 environments
Certification in Microsoft 365 or related technologies is highly desirable
Skills
Mandatory Skills : M365, MS Co-pilot, Prompt Engineering and AI tools, Scripting, Power platform
