MS Copilot AI consultant

3 weeks ago

Bengaluru, Karnataka, India LTIMindtree Full time

Location Pan India

Key Responsibilities

Act as the primary onsite resource for all Microsoft 365 Copilotrelated queries and issues

Provide handson support and training to executives and end users ensuring they can effectively use Copilot and its features

Collaborate with IT and business teams to understand user requirements and tailor Copilot functionalities to meet those needs

Conduct regular training sessions and workshops to enhance user proficiency and adoption of Copilot

Troubleshoot and resolve any technical issues related to Microsoft 365 Copilot and its integration with other tools

Develop and maintain comprehensive documentation including user guides best practices and troubleshooting tips

Stay updated with the latest features and updates of Microsoft 365 Copilot and proactively share this knowledge with the team

Gather feedback from users to identify areas for improvement and work with the development team to implement necessary changes

Provide detailed reports and updates to senior management on the progress and effectiveness of the Copilot pilot program

Qualifications

Bachelor s degree in Information Technology Computer Science or a related field

5 years of experience with Microsoft 365 including handson experience with Microsoft Copilot

Strong understanding of Microsoft 365 applications including Teams SharePoint and OneDrive

Excellent problemsolving skills and the ability to troubleshoot complex technical issues

Exceptional communication and interpersonal skills with the ability to train and support users at all levels

Proven ability to work independently and manage multiple tasks simultaneously

Experience with AIdriven tools and automation within Microsoft 365 is a plus

Strong documentation skills and attention to detail

Preferred Skills

Experience in a similar role supporting executivelevel users

Familiarity with Power Platform and its integration with Microsoft 365

Knowledge of security and compliance best practices within Microsoft 365 environments

Certification in Microsoft 365 or related technologies is highly desirable

Skills

Mandatory Skills : M365, MS Co-pilot, Prompt Engineering and AI tools, Scripting, Power platform

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