Director / Associate Director

3 weeks ago

chennai, India Guidehouse Full time

Job Family:

EBO Accounts Receivable (India), EBO General (India)


Travel Required:

None


Clearance Required:

None

What You Will Do:
 
  • Plans, monitors, direct and evaluate Associates production. Ensures that schedules are met and communicates with VP, and Associates Operations if situations occur that hinder meeting deadlines.   If system issues or other emergencies delay Associates, implements measures/schedules to return to established Associates schedules at the earliest possible time.
  • • Identifies operational priorities and other workflow issues; ensures a constant flow of work so that delivery schedules are met.
  • • Assists in the development and revision of operational policies and procedures that facilitate efficient workflow.  Develops an understanding of the workflows, procedures and specific criteria for each assigned client.
  • • Emphasizes productivity goals and takes action to ensure effective and efficient use of staff is maintained.  Creatively plans for allocation of extra capacity for backlog Associates.
  • • Oversees performance to ensure that staff is performing within the established quality and production performance criteria.
  • • Assists in coordinating scheduled quality meetings with the production staff.
  • • Maintains technical knowledge of Associates.
  • • Bring proven ability to oversee and provide support and/or direction on quality issues.
  • • Co-Ordinate and follow through on the training plans for adding new trainees onto an account.
  • • Guideline updates – Co-ordinate with the QA staff to ensure that the update is understood by the Associates.
  • • Project Launch - Active involvement in project launch sessions to understand the Associates process and track the daily progress during the launch period.                                                                                                          

Shall understand and abide by the organization’ s information security policy and protect the confidentiality, integrity and availability of all information assets.

Shall report incidents related to security of information to concerned authorities.
 


What You Will Need:

Take care of day-to-day operations and ensure client SLAs are met in terms of Quality and production. Responsible for daily/weekly/ monthly performance dashboards and reports to client and Sr leadership. People management to ensure a good work culture.

  • A flexible mentality to learn a slightly different approach as applied by Navigant.
  • Strong attention to detail and a highly reliable work ethic.
  • A patient demeanor and good leadership quality.

What Would Be Nice To Have:

  • Bachelor's degree in Any field, Business, or a related field. Master's degree preferred.

  • Proven experience (minimum 12-18 years) preferably in the RCM sector of the US healthcare industry.

  • Strong knowledge of healthcare industry regulations, accreditation standards, and compliance requirements.

  • Strong leadership skills with the ability to influence and engage stakeholders at all levels of the organization.

  • Exceptional analytical, problem-solving, and decision-making abilities.

  • Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

  • Associate Director

    6 days ago

    Chennai, Tamil Nadu, India AstraZeneca Full time

    JOB TITLE : Associate Director - Operational Excellence CAREER LEVEL: F Leverage technology to impact patients and ultimately save lives Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing...

  • Associate Director

    6 days ago

    Chennai, Tamil Nadu, India AstraZeneca Full time

    Role Title: Associate Director - Contract Management Regional Lead – Order to Cash Global SAP S4 Hana Programme Locations: Chennai, India. Kuala Lumpur, Malaysia. Shanghai, China Competitive SalaryWe are a global organization with a clear mission to advance science and develop life-changing medicines, working closely to save lives and make a significant...

  • Associate Director

    6 days ago

    Chennai, Tamil Nadu, India Bhumi Full time

    Job Description Bhumi's Skill-Edprogramme improves employability of youth by upskilling that widens theircareer opportunities and secures a sustainable livelihood. Skill-Ed is focussedon IT and soft-skills training. An idealcandidate for this position should have a strong background in tech skillingand programme management. The AssociateDirector will...

  • Associate Director

    6 days ago

    Chennai, Tamil Nadu, India AstraZeneca Full time

    Job Title - Associate Director - Solution ArchitectCareer Level - FLeverage technology to impact patients and ultimately save livesDo you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so,...

  • Associate Director

    6 days ago

    Chennai, Tamil Nadu, India AstraZeneca Full time

    Job Title - Associate Director - Solution Architect Career Level - F Leverage technology to impact patients and ultimately save lives Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines?...

  • Associate Director

    1 month ago

    Chennai, India BDO in India Full time

    Position Title : Associate Director Location : Chennai Role : IT Risk Assurance Experience : 12 plus years of experience in performing IT assurance of financial services clients (preferably large banks) of which atleast 7 years of having led a team of IT risk assurance professionals Qualification : CA / B.Tech / MBA (IT) / CISA / DISA Roles &...

  • Associate Director

    3 weeks ago

    Chennai, Tamil Nadu, India Femininejobs Full time

    Role & ResponsibilitiesConsultative Sales: You will demonstrate a consultative selling approach that focuses on problem-solving and helping customers achieve their outcomes. This will require building knowledge, and expertise, and displaying empathy.Deal Management: You and your team will project manage deals with key internal and external stakeholders,...

  • Associate Director

    2 months ago

    Chennai, Tamil Nadu, India Femininejobs Full time

    Role & ResponsibilitiesConsultative Sales: You will demonstrate a consultative selling approach that focuses on problem-solving and helping customers achieve their outcomes. This will require building knowledge, and expertise, and displaying empathy.Deal Management: You and your team will project manage deals with key internal and external stakeholders,...

  • Associate Director, Employee Relations

    6 days ago

    Chennai, Tamil Nadu, India Wolters Kluwer (India) Private Limited Full time

    Title: Associate Director - Employee Relations & HR Compliance APAC Location: Pune Preferred, other location – Chennai Overview: The role holder will be responsible and accountable for overseeing all aspects of employee relations, ensuring compliance with relevant laws, regulations, and company policies. To be successful, the Associate...

  • Associate Director

    3 weeks ago

    Chennai, Tamil Nadu, India Cognizant Technology Solutions Full time

    At Cognizant we have a diverse Legal and Corporate Administration (LCA) team working closely with business and corporate functions globally to deliver digital and information technology solutions for our global customers. The Cognizant LCA Operations team seeks an Associate Director to oversee the day-to-day technical engagement for multiple LCA departments,...

  • Associate Director

    2 months ago

    Chennai, Tamil Nadu, India Cognizant Technology Solutions Full time

    At Cognizant we have a diverse Legal and Corporate Administration (LCA) team working closely with business and corporate functions globally to deliver digital and information technology solutions for our global customers. The Cognizant LCA Operations team seeks an Associate Director to oversee the day-to-day technical engagement for multiple LCA departments,...

  • Associate Director Intern

    6 days ago

    Chennai, Tamil Nadu, India ZUNTRA Digital Full time

    Company Description ZUNTRA Digital is a Chennai-based company that specializes in harmonizing technology and media to create impactful solutions. Our expertise lies in content creation, storytelling, and crafting narratives that integrate innovation. With a data-driven approach, we curate experiences that captivate audiences across platforms. By merging...

  • Associate Director Intern

    6 days ago

    Chennai, Tamil Nadu, India ZUNTRA Digital Full time

    Company DescriptionZUNTRA Digital is a Chennai-based company that specializes in harmonizing technology and media to create impactful solutions. Our expertise lies in content creation, storytelling, and crafting narratives that integrate innovation. With a data-driven approach, we curate experiences that captivate audiences across platforms. By merging...

  • Associate Director

    4 weeks ago

    Chennai, India AstraZeneca Full time

    JOB TITLE : Associate Director - Operational Excellence  CAREER LEVEL: F Leverage technology to impact patients and ultimately save lives Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing...

  • Associate Director

    4 weeks ago

    chennai, India AstraZeneca Full time

    JOB TITLE : Associate Director - Operational Excellence  CAREER LEVEL: F Leverage technology to impact patients and ultimately save lives Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing...

  • Sales Director

    6 days ago

    Chennai, Tamil Nadu, India EmpGowin Full time

    Job Title: Sales Director - Banking Software Sales (Fintech) Location: India (Chennai or Mumbai or Bengaluru) Experience: 10 to 15+ years Job Type: Full-Time Job Brief We are seeking a dynamic and high-performing Sales Director to join one of our esteemed client's team. The successful candidate will be responsible for achieving customer acquisition...

  • Director- Human Resources

    4 days ago

    Chennai, India Bhumi Full time

    Job DescriptionThe Director of Human Resources at Bhumishould be a People leader who will own and implement the organisation's talentmanagement strategy for employees, fellows and volunteers. They willcollaborate with other directors and managers of both program and platformteams to drive and enable sustainable outcomes.They will plan, lead, direct,develop,...

  • Director of Leasing

    10 hours ago

    chennai, India All Warehouses Full time

    Company DescriptionAll Warehouses is a leading Industrial Real Estate company based in Chennai, operating on a PAN India basis. We offer a wide range of industrial properties such as warehouses, godowns, factories, storage spaces, and cold storage facilities for rent, sale, lease, etc. With 1500+ sheds across India, we specialize in providing tailored...

  • Associate Director

    6 days ago

    Chennai, Tamil Nadu, India AstraZeneca Full time

    Job Title Associate DirectorData, Analytics & AICareer LevelFLeverage technology to impact patients and ultimately save livesDo you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca...

  • Director of Leasing

    23 hours ago

    Chennai, India All Warehouses Full time

    Company Description All Warehouses is a leading Industrial Real Estate company based in Chennai, operating on a PAN India basis. We offer a wide range of industrial properties such as warehouses, godowns, factories, storage spaces, and cold storage facilities for rent, sale, lease, etc. With 1500+ sheds across India, we specialize in providing tailored...