ServiceNow Developer

3 weeks ago

Bengaluru, India Tata Consultancy Services Full time

Job Description.Job role : ServiceNow Developer - HRSDRequired Skill Set : ServiceNow, HRSD/ESC Modules, Java/JavaScriptLocation : PAN INDIAExperience : 5+ YearsTechnical Competency- Experience in development and customization of the ServiceNow HR Service Delivery(Employee Service Management) applications, including:- HR Case Management- HR Knowledge Management- Employee Service Center (Portal)- Enterprise Onboarding and Transitions (Lifecycle Events)- Employee Document Management- Performance Analytics for HR- Integration experience with HRSM/HRIS system (Workday, SAP SuccessFactors)- Integration experience with directories, such as Active Directory using methods such as LDAPs- Web Services, JDBC, SFTP integration experience- Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing- Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS- Must be ServiceNow Certified Systems Administrator and Certified Implementation specialist in HRSD- Should possess knowledge in Agile/Scrum methodology- Basic knowledge with ITIL/industry standards and HRSD processes- Knowledge of software development lifecycle (SDLC)Behavioral competency- Effective communication skills with both non-technical and technical audiences (verbal and written)- Excellent Interpersonal skills to work with the project team members collaboratively- Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)Good-to-Have- ServiceNow Certified Implementation Specialist in ITSM- ITIL V3/V4 foundation certification- Service Certified Application developer(CAD) certificationResponsibility of / Expectations from the Role- Identify and define business solutions for all HR users, aiding in translating HR business requirements into technical requirements- Work in conjunction with ServiceNow Platform Administrator and ITSM developers- ServiceNow HRSD module configuration and development, including data imports and software integrations with HR systems of record- Assists with troubleshooting patch/release management focusing on HRSD- Develops UI forms, fields, notifications, Automation scripts , integrations ,workflows and reports- Create, monitors, modifies, and publishes service catalog workflows with approvals- Work with HR team to design and create Employee Service Portal- Creates access control rules (ACLs) and validations in various workflows- Understand the given application requirements and capture User Stories- Understand and follow the Best Practices and Standards/Guidelines for development- Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories- Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria- Responsible for the code quality of assigned tasks- Perform Unit Testing and do documentation as required- Provide support to the users during the User Acceptance Testing- Provide required training to the HRSD fulfiller and Administration users on the user stories developed

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