Director of Delivery Strategy and Operational Excellence

2 weeks ago

gurugram, India Oracle Full time

Overall experience of 20+ years with expertise in managing business by process than a person and key expectation would be to Define/Document processes & tools, execute/manage via score cards in close collaboration with multiple Leaders / peers

Key skills and competencies:

Ability to interface effectively with peers / senior management  Effective influencer with multiple CSS stakeholders in a highly matrixed leadership structure  Ability to define and ensure adherence of Process driven approach Ability to lead & provide direction in group meetings, and orchestrating the entire process internal and external & track actions until closure Strong communication and presentation skills & a strong commercial acumen Must be comfortable with change . willing to play the role of change agent, as CSS continues to evolve/grow PMP certification is desirable

Career Level -

Career Level -

Help manage, track all actions and metrics around below areas:

1) Resource Management (Hiring Plans/Execution, Allocations)
2) Resource Procurement Management (Vendor Contracts, Allocations, Invoices & Payments)
3) Cost Management (Resource Levels, T&E, Time Cards, Billable Utilization, Avoid Project Overruns)
4) Risk Management (Country & Engagement Level)
5) Quality Management (Manage Delivery Compliance wrt QA/Health Checks actions)
6) Process Management (Define, Document Changes, Tool Development & Institutionalise consistent Adoption), Identify ways & means to improve efficiency
7) Sales Management (Booking & Revenue Forecast linearity, Deal Metrics, Maintain SOW/Proposal, Track Initiatives Progress, Lead Generation)
8) Communication Management (Monthly Business Score Card, Metrics Reporting, QBR preparation)
9) Program Management (Periodic Review of following delivery metrics and work on continuous improvement of metrics)
10) Financial Management (all aspects) . P&L for CSS Business

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. 

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

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