Program Lead – Business Transformation

4 weeks ago

Bengaluru, India Infosys Full time
Responsibilities

Infosys BPM is looking for Program Leads to drive Business Transformation. Here is your opportunity to explore and join this exciting team, drive Digital and Operational Excellence Transformation, and create high-impact business value for Clients and Infosys.Purpose of RoleManages end to end transformation program for a small to medium clients; and/ or lead group of projects for a large-scale client transformation program. Meet the success parameters of clients and Infosys. Collaboration with cross functional project delivery teams to ensure seamless execution. Key Responsibilities (High-level, not exhaustive)•Manage end-to-end transformation program for one or more clients, and/ or lead group of projects for a large-scale client transformation program.•Collaborate with cross-functional project delivery teams to ensure seamless execution. Meet the success parameters of clients and Infosys.•Client Relationship Management – Establish, build and strengthen client relationships.•Conduct/contribute to workshops with client, ecosystem partners and Infosys stakeholders to define business case, leadership alignment, client sponsor identification, scope modifications, contractual changes & program charter alignment.•Participate in account and program reviews; Develop and carry out detailed transformation plan for own tracks; secures signoffs with program managers and sponsors.•Receives change requests, facilitates impact analysis, schedules change control meetings, tracks the change request and ensures the relevant documents and stakeholders are updated to close the change requests.•Resource Management; Quality & Risk management Operating Network •Internal: Business Heads, OCM Partners, Sales Heads, Integration Managers, HR Team, Business Managers, DTS, Technology Units; Infosys Group companies•External: Client CXOs, Client Leaders, Alliance Partners; Client Vendors; Analysts , External Knowledge Organization (Conferences) Competencies & Skill Set•Expertise in one or more functional domain and industry area•Appreciation of relevant technology/ technical skills•Problem solving skills•Storytelling, persuasive case articulation •Commercial/ Contractual acumen•Networking, influencing, and negotiation•Prioritization and scope management•Cross-functional and stakeholder leadership•Change management•Crisis Management•Conflict resolution•Budget management•Strong Communication Skills•Lean, Six Sigma, Challenge mapping techniques•Desirable: Program Management Certification - PgMP, or PMP/ PRINCE2 Minimum Criteria for applicants•Minimum Total Experience – 15 years. Must have min 5 years of Program\Project Management experience.•Prior experience and proven ability in leading large transformation/ change/ consulting/ Digital/ Techno-functional programs•Expertise in at least one functional domain and industry area

Educational Requirements

Graduate

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