Project Manager III
3 weeks ago
Principal Duties & Responsibilities
Lead customer implementations: Orchestrate and drive the successful and timely completion of tasks to achieve customer organizational goals, including the identification and mitigation of risks and issues which may impact the project. Work with the customer to understand their current state processes, goals, and priorities in order to provide implementation strategy, scope, rollout, and staffing recommendations. Communicate effectively and build strong relationships with all project stakeholders, including project sponsors, subject matter experts, and project team members in a timely and consistent manner. Review and monitor project work to ensure forward progress is made and work is completed on time and within budget. Identify, monitor, and communicate project-related risks or issues and mitigation plans including scope changes that may arise during the implementation. Facilitate, coordinate, and arbitrate cross-functional discussions and decisions with subject matter experts within key functional areas. Ability to understand the organization’s strategic priorities and adapt project timelines and tasks accordingly. Lead onsite and offsite meetings and training events. Work with customer to review and validate application configuration options and lead workflow and process development conversations. Drive data migration activities, including data mapping, validation, and issue resolution. Lead internal project management efforts by: Drive internal projects and process improvement initiatives to completion, ensuring team members stay on track, risks are identified, and issues are resolved in a timely manner. Share and encourage others to share and use the lessons learned from project work in order to identify and implement process improvements. Contribute to our implementation and software documentation. Act as expert resource for Product Support Specialists, Business Analysis, and other departments in all functional and content areas associated with a project. Contribute project experience to the knowledge library. Perform other job-related duties as assigned.Education:
Bachelor’s Degree preferred. Project Management Certification (PMP) highly preferredExperience:
Minimum 4 years of experience managing medium to large-scale implementation projects using a standard project management methodology. Demonstrate accountability in project ownership and solution-oriented work approach. Experience identifying and implementing process improvements. 2 years of experience in the clinical research industry highly preferred Prior experience managing teams and tasks.Knowledge, Skills, Abilities:
Ability to effectively negotiate and build consensus with various audiences and manage project activities. Proven organizational skills including attention to detail and multi-tasking skills. Excellent verbal and written communication skills Strong working knowledge of Microsoft Excel, Word, and PowerPoint Experience using MS Project and MS Access is preferred. Business analysis experience in process definition, gap analysis, and workflow design is preferred.Data migration experience including data mapping and validation is preferred.
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