Reservation Executive

5 days ago


Old Goa, India Accor Full time
Company DescriptionJob DescriptionReservation ExecutiveYou are the beginning of an exceptional guest experience. As a Reservation Executive, you will make our guests feel welcome and reflect the exceptional experience the come when they arriveWhat you will be doing:Consistently offer exceptional, friendly and engaging serviceEnsure the best selection for the guest and ensure revenue is maximized through up-sellingRecommend property facilities and assist guests with information and special requestsBook room reservation requests, enter rooming lists, and update accurate information in the systemEnsure proper selling techniques and strategies are utilized to maximize room revenues.Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

QualificationsYour experience and skills include:Guest focused personality is essentialPrior experience working with Opera or a related system experience is an assetStrong interpersonal and problem solving abilitiesFluency in English, additional languages are a plus Point.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Additional InformationWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the worldAbility to make a difference through our Corporate Social Responsibility activities.

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