Avaya Engineer
Found in: Whatjobs IN C2 - 2 weeks ago
Functional:Implementation and Upgrading of Avaya Aura Products Including:Communications MangerSystem ManagerSession ManagerApplication Enablement (AES)Experience PortalContact Center Products (AACC, Elite, CMS)Session Boarder controller (Avaya & Oracle)Understanding of Avaya Cloud & Bridge.Good Understanding of CMS Reporting- Integrated and Designer.Avaya Messaging Apps- Aura Messaging & IX MessagingTroubleshoot L2/3 level incidents on core Avaya productsParticipate in P1/P2 escalation calls and provide customer timely updatesOpen tickets and manage escalations with Avaya and/or other manufacturers if necessaryCompliance with internal workflow and administrative duties (project task reporting, timesheets, ticket open/close policy, etc)Some travel requiredPeriodic on-call requiredSkills:Excellent customer relations/service skills.Communication both written and oral with excellent attention to clarity and delivery of information to a wide audience.Ability to prioritize and handle multiple tasks simultaneously.Strong analytical, reasoning and organizational and project task management skills.Exceptional attention to detail and follow through, including proper documentation.Ability to understand business systems technologies.Excellent Interpersonal SkillsSelf-motivated & ability to work on own or with teamsAbility to work under pressure, handle multiple work assignments, prioritize work and be held fully responsible for decisions.ACIS & ACSS - Avaya Aura Core Components certification preferred.ACIS & ACSS - Avaya Aura Communication Applications certification preferred.ACIS & ACSS - Avaya Equinox Solution with Avaya Aura Collaboration Applications certification preferred.Experience:8+ years of Implementation & Support Experience working on Avaya Aura Communications Manager and associated enterprise Avaya products.Proven expertise with Session Manager, System Manager & AES.Expertise with Avaya Contact Center portfolio including EAS, CMS, AAEPAvaya next generation applications such as Equinox, Breeze, etc. a plusCisco or other networking experience preferredComprehensive knowledge of technologies found commonly in a Contact Center environment. Microsoft OS both Client and Server, Microsoft Office, Web based Application/Interfaces.Experience with Avaya Cloud (ACO) and/or Ring Central Cloud (RCO) beneficial)
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Avaya Engineer
Found in: Whatjobs IN C2 - 2 weeks ago
Bengaluru, India Black Box Full timeWe are Looking for Avaya Engineer - L3 Shift Timing : 6 PM to 3 AM IST Please apply only if you are flexible to work towards late night hours. Functional: Implementation and Upgrading of Avaya Aura Products Including: Communications Manger System Manager Session Manager Application Enablement (AES) Experience Portal Contact Center Products (AACC, Elite,...
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Avaya Engineer
Found in: Appcast Linkedin IN C2 - 3 weeks ago
Bengaluru, India Black Box Full timeWe are Looking for Avaya Engineer - L3Shift Timing : 6 PM to 3 AM ISTPlease apply only if you are flexible to work towards late night hours.Functional:Implementation and Upgrading of Avaya Aura Products Including:Communications MangerSystem ManagerSession ManagerApplication Enablement (AES)Experience PortalContact Center Products (AACC, Elite, CMS)Session...
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Avaya Engineer
Found in: Talent IN 2A C2 - 2 weeks ago
Bengaluru, India Black Box Full timeWe are Looking for Avaya Engineer - L3Shift Timing : 6 PM to 3 AM ISTPlease apply only if you are flexible to work towards late night hours.Functional:Implementation and Upgrading of Avaya Aura Products Including:Communications MangerSystem ManagerSession ManagerApplication Enablement (AES)Experience PortalContact Center Products (AACC, Elite, CMS)Session...
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Voice Engineer-Avaya
Found in: Whatjobs IN C2 - 2 weeks ago
Bengaluru, India PhonePe Full timeRoles & Responsibilities:The individual will be part of the Contact Center Implementation & Production team and will be required to collaborate with both internal and external teams across various locations.The Voice engineer to assist with design, implementation and security for Avaya Contact Center enterprise environmentsExpert-level knowledge of Avaya...
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IVR Developer
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India Avaya Full timeABOUT THE OPPORTUNITY We are currently seeking an experienced developer who specializes in the development of robust, highly available IVR applications based on the Avaya Orchestration Designer product. The ideal candidate should possess a strong grasp of technologies such as Avaya Experience Portal, Avaya OD, Core Java, along with a proactive...
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Voice Engineer-Avaya
Found in: Talent IN 2A C2 - 2 weeks ago
Bengaluru, India PhonePe Full timeRoles & Responsibilities:The individual will be part of the Contact Center Implementation & Production team and will be required to collaborate with both internal and external teams across various locations.The Voice engineer to assist with design, implementation and security for Avaya Contact Center enterprise environmentsExpert-level knowledge of Avaya...
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IVR Developer
Found in: Whatjobs IN C2 - 1 week ago
Bengaluru, India Avaya Full timeABOUT THE OPPORTUNITYWe are currently seeking an experienced developer who specializes in the development of robust, highly available IVR applications based on the Avaya Orchestration Designer product. The ideal candidate should possess a strong grasp of technologies such as Avaya Experience Portal, Avaya OD, Core Java,along with a proactive attitude towards...
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Senior Technical Support Engineer
Found in: Whatjobs IN C2 - 1 week ago
Bengaluru, India Avaya Full timeAbout AvayaBusinesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power...
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Voice Engineer
Found in: Whatjobs IN C2 - 1 week ago
Bengaluru, India PhonePe Full timeAbout PhonePe Group:PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as...
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Voice Engineer
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India PhonePe Full timeAbout PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...
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Ucc Project Co-ordinator
5 days ago
Electronic City, Bengaluru, Karnataka, India Bosch Group Full timeCompany Description **Bosch Global Software Technologies Private Limited** is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany,...
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Sr Engineer Technical support
Found in: Whatjobs IN C2 - 1 week ago
Bengaluru, India AideWiser SolTek Full timeLocation : BangaloreExperience : 4 to 6 yearsCTC : 8 to 10 LPANotice period : 30 daysJob Description:-The engineer will be working on Tickets raised by the customer on various products and would be updating the customer regularly on the progress of the issues raised and should close the raised issues as per the SLA of the Tickets and coordinate with...
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Avaya Engineer
1 week ago
Bengaluru / Bangalore, Chennai, India Tps Infotech Private Limited Full timeSkills:Avaya CMAvaya CMSVerint(Basic experience)ÂLooking for Immediate Joiners or Currently Serving CandidatesInterested candidates do share your profiles to [HIDDEN TEXT]
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Sr Engineer Technical support
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India AideWiser SolTek Full timeLocation : BangaloreExperience : 4 to 6 yearsCTC : 8 to 10 LPANotice period : 30 days Job Description:-The engineer will be working on Tickets raised by the customer on various products and would be updating the customer regularly on the progress of the issues raised and should close the raised issues as per the SLA of the Tickets and coordinate with...
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Managed Services Solution Engineer
Found in: Whatjobs IN C2 - 2 weeks ago
Bengaluru, India Black Box Full timeCompany Profile:Black Boxis a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services inUnified Communications ,Enterprise Networking ,Data Center ,Digital ApplicationsandCyber Security .Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...
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Managed Services Solution Engineer
Found in: Whatjobs IN C2 - 2 weeks ago
Bengaluru, India Black Box Full timeCompany Profile:Black Boxis a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services inUnified Communications,Enterprise Networking,Data Center,Digital ApplicationsandCyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting services...
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Sr. Telecom Engineer I
Found in: Talent IN C2 - 8 hours ago
Bengaluru, India Concentrix Full timeDescription Principal Duties and Responsibilities (Essential Functions) Operational Requirements Provide 24x7 operational support of Voice Devices, capacity planning, conduct infrastructure audits, configure security policies etc. Provide troubleshooting support to maintain all Voice systems and monitor them proactively to ensure that production...
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Senior Engineer
Found in: Talent IN C2 - 2 weeks ago
Bengaluru, India Verint Full timePosition :- Sr. Engineer SSG Department :- Shared Service Group - APAC Profile - Professional Services Working Hours – ANZ Sydney Timezone - 9 AM to 6 PM AEST/AEDT Work Location :- Bangalore ( Hybrid) General Description / Overview of Role The purpose of this role is to implement the WFE product suite at contact centers, coordinating all phases of...
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Black Box
Found in: Talent IN 2A C2 - 6 days ago
Bengaluru, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full timeCompany Profile : Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...
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Black Box
Found in: Talent IN 2A C2 - 1 day ago
Bengaluru, India BLACK BOX NETWORK SERVICES INDIA PRIVATE LIMITED Full timeCompany Profile : Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security.Our mission is to provide cutting-edge technology solutions, deep global resources, and world-class consulting...
