Program Officer, ABDM

4 weeks ago

panchkula, India Clinton Health Access Initiative, Inc Full time

Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. 

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with most of our staff based in program countries. 

In India, CHAI works in partnership with its India registered affiliate William J Clinton Foundation (WJCF) under the guidance of the Ministry of Health and Family Welfare (MoHFW) at the Central and States' levels on an array of high priority initiatives aimed at improving health outcomes. Currently, WJCF supports government partners across projects to expand access to quality care and treatment for HIV/AIDS, Hepatitis, tuberculosis, COVID-19, common cancers, sexual and reproductive health, immunization, and essential medicines.

Learn more about our exciting work: 

Project Background:

Launched nation-wide in September 2021, the Ayushman Bharat Digital Mission (ABDM) seeks to power India’s quest for Universal Health Coverage by creating the interoperability required for health information and records to be exchanged seamlessly across digital platforms, leading over time to improved access, quality and affordability of health services. Central to ABDM is the concept of a health account (Ayushman Bharat Health Account or ABHA). An individual with an ABHA can link their personal health and / or medical records to this account, and provide their consent to share their records with any other system that is ABDM-enabled. For instance, if they have been referred to a specialist for a consultation, they may provide them with access to diagnostic and other records that provide the specialist a comprehensive view of their medical history.

The National Health Authority (NHA), an autonomous government institution manages the implementation of ABDM across the country. There has been tremendous progress so far, with 620+ million ABHA created, ~2,72,000 health facilities and ~3,57,000 health professionals registered. With 200+ health systems and apps ABDM-enabled, and the introduction of functionalities such as ‘’ for OPD registration, usage is deepening as well, with over 383 million health records already linked to ABHAs. With new platforms powered by ABDM such as the Unified Health Interface () and Health Claims Exchange () being introduced, the health ecosystem in India is poised to fully leverage ABDM’s potential.

WJCF has been supporting the operationalization and roll-out of ABDM since January 2021, working closely with and under the guidance of the NHA. Our focus has been on driving adoption of ABDM among healthcare providers, especially private sector physicians. A key constituency in the private sector are doctors, who are not only the main ‘consumers’ of health and medical records (on the basis of which they make their diagnoses and prescribe care) but also the main ‘producers’ of these records. 

Position Summary:

WJCF has been selected to support Haryana in driving adoption of ABDM in five districts (Ambala, Faridabad, Gurugram, Kurukshetra, Yamunanagar) among the private sector as a Development Partner under the NHA’s ‘ initiative. Our primary responsibilities include building capacity of the field staff deployed by the ‘Interfacing Agency’ and supporting the State ABDM Office in monitoring progress and reporting to the NHA. Apart from the three key stakeholders (State ABDM Office, Interfacing Agency and the NHA), we will also work closely and collaboratively with multiple stakeholders, including state-and-district level authorities, statutory bodies such as medical commissions, professional associations, and of course, the healthcare professionals themselves.

WJCF is looking to hire a Program Officer to work in close collaboration with key stakeholders to support the implementation of the five microsites. The Program Officer will be based out of Panchkula.

The microsite approach to adoption is important for the ABDM ecosystem in two main ways:

By engaging deeply with an ecosystem of providers, it helps catalyse demand for ABDM through a ‘flywheel’ effect - demonstrating the value of ABDM to all stakeholders, thereby jump-starting wider demand-based adoption. As sites for learning and experimentation, microsites deepen the ABDM ecosystem’s understanding of attitudes, incentives and circumstances that can drive or hinder adoption of ABDM, thereby helping to identify new use cases and sharpen its value proposition.

This role provides an opportunity to be at the heart of and directly influence the nascent and fast-moving digital health journey in India. While based out of Panchkula, the successful candidate will be supported by and will work closely with the Senior Analyst based out of the State ABDM Office in Panchkula, and our team based out of the NHA in New Delhi.

Refer to for the latest figures.

Responsibilities

Primary responsibilities will include:

Proactively supporting the field team (hired by the Interfacing Agency) and building their capacities to successfully implement the microsites in the selected districts. Systematically monitoring progress, documenting, and distilling insights and reporting for the microsite(s) implemented in Haryana. Building useful tools and checklists for the interfacing agency to optimise the interfacing agency’s field team outreach (., visit planner, visit checklists, FAQs, reporting forms, Monitor the progress of the microsites and support the State ABDM office in documenting the learnings and reporting progress to the National Health Authority. Enabling regular problem solving and cross-learning among the field executives to ensure that the best practices are quickly identified and adopted. Report all issue(s) as identified on field (technical/ procedural) to (i) State ABDM office, (ii) NHA in a concise manner. Ensure that issues are resolved, and timely action is taken. Supporting SAO to identify and participate in medical conferences, workshops, and CME sessions to convey benefits of becoming a part of the ABDM ecosystem. Engaging professional bodies and associations of healthcare professionals to leverage their existing communication channels (sessions, newsletters, magazines, blogposts, and such others) for spreading awareness about ABDM among their members. Exploring other innovative ways to reach out and engage healthcare professionals to enable them to participate in India’s digital health journey.

Qualifications

Qualifications:

Required

Master’s/bachelor’s degree in management, public health, engineering, digital health, public policy, or similar fields. Work experience of 4+ years in implementation of programs related to digital health, public health, community outreach and mobilization, or similar areas. Proven performance in a fast-paced, results driven environment.

Preferred

Experience working in a multi-stakeholder environment and / or government stakeholder management experience would be a strong positive. Experience in e-governance or digital health programs in India. 

Skills & Traits:

Required

Learning mentality High level of ownership Excellent analytical (qualitative and quantitative) skills and communication (written and verbal) skills. High level of proficiency in Microsoft Office, particularly Excel, PowerPoint and Word. Willingness to travel within state, as required (up to 40% travel). Ability to think strategically, handle ambiguity, and problem solve in a fast-paced, limited-structure, multicultural environment. Impeccable integrity Humility and open-mindedness Tenacity and resourcefulness Willingness to speak up, and then to commit once a decision is taken.

Preferred

Ability to navigate complex processes and influence decision-making in a professional and collaborative manner. Fluency in English and Hindi.

Need help finding the right job?

  • Program Officer, ABDM

    5 days ago

    Panchkula, India Clinton Health Access Initiative, Inc Full time

    OverviewThe Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.CHAI was founded in 2002 in...

  • Associate, ABDM

    6 days ago

    Panchkula, Haryana, India Clinton Health Access Initiative, Inc Full time

    Overview The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. CHAI was founded in...

  • Associate, ABDM

    4 weeks ago

    panchkula, India Clinton Health Access Initiative, Inc Full time

    Overview The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.  CHAI was...

  • Analyst, ABDM

    2 weeks ago

    panchkula, India Clinton Health Access Initiative, Inc Full time

    Overview The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.  CHAI was...

  • Analyst, ABDM

    4 weeks ago

    panchkula, India Clinton Health Access Initiative, Inc Full time

    Overview The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.  CHAI was...

  • Office Assistant-haryana

    3 weeks ago

    Panchkula, India Evidence Action Full time

    **Evidence Action - India Program** **Position Overview** **Job Title: Office Assistant** Employment Status: Regular Full Time Position Location**:Haryana** Grade: 2 **About Evidence Action** Evidence Action aims to be a world leader in scaling evidence-based and cost-effective programs to reduce the burden of poverty for hundreds of millions of...

  • Office Assistant-haryana

    6 days ago

    Panchkula, Haryana, India Evidence Action Full time

    **Evidence Action India Program**Position OverviewJob Title: Office AssistantEmployment Status: Regular Full TimePosition Location:HaryanaGrade: 2About Evidence ActionEvidence Action aims to be a world leader in scaling evidence-based and cost-effective programs to reduce the burden of poverty for hundreds of millions of people in the poorest places. Last...

  • Accounts Officer

    3 weeks ago

    Panchkula, India Legends accounting services (Epic Datamatix) Full time

    Job Purpose Sr. Accounts Officer role involves taking care of end to end accounting for 5-6 companies and liaising with clients to ensure timely month end closing and issuing of MIS reports. Main Accountabilities Responsible for book keeping, maintaining accounts, general ledgers for multiple companies (5-6 companies) Keeping all accounts up to-date and...

  • Accounts Officer

    7 days ago

    Panchkula, India EPIC Datamatix ( Legends Accounting Sevices ) Full time

    Sr. Accounts Officer role involves taking care of end to end accounting for 5-6 companies and liaising with clients to ensure timely month end closing and issuing of MIS reports. Main Accountabilities l Responsible for book keeping, maintaining accounts, general ledgers for multiple companies (5-6 companies) l Keeping all accounts up to-date and produce...

  • Accounts Officer

    2 weeks ago

    Panchkula, India EPIC Datamatix (Legends Accounting Services) Full time

    **Job Purpose** Accounts Officer role involves taking care of end to end accounting for 5-6 companies and liaising with clients to ensure timely month end closing and issuing of MIS reports. **Main Accountabilities** Responsible for book keeping, maintaining accounts, general ledgers for multiple companies (5-6 companies) Keeping all accounts up to-date...

  • Chef Wellness Officer

    2 weeks ago

    Panchkula, India Ekyana Healthcare Pvt. Ltd. Full time

    To inspire our Guests to stay on Track while on the road, we will: - Enliven Wellness through our passion, knowledge and resources available to ensure balance and holistic well-being - Be Encouraging by recognizing our guests’ achievements and offering positive words of encouragement and suggestions - Get Personal to understand our guests’ wellness...

  • Customer Relationship Officer

    3 weeks ago

    Panchkula, India Webomaze Technologies Full time

    Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. - Expanding the...

  • Customer Relationship Officer

    6 days ago

    Panchkula, Haryana, India Webomaze Technologies Full time

    Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base...

  • Public Relation Officer

    1 week ago

    Panchkula, India Mahavir Singh and Associates Full time

    Corporate Client coordination - Fixing appointment - Project handling. - Existence Clients follow up along with taking appointment of new corporate clients. - Data management - Assist the manager in projects - planning, developing and implementing PR strategies; - preparing and supervising the production of publicity brochures, handouts, direct mail...

  • Communications & Advocacy State Associate

    1 week ago

    Panchkula, India PRATHAM Education Foundation Full time

    **Position Summary** The Communications & Advocacy State Associate (CASA) is a member of a Pratham state team and will support the early years government partnership program in the state. With the growing documentation demands made of the Pratham team by the state government, this person will be responsible to help with the creation of key program documents...

  • Junior Architect

    2 months ago

    Panchkula, India Designers Forum Full time

    Minimum 0-4years of architectural experience or similar - Bachelor’s degree in Architecture - Excellent technical drawing skills - Proficient in MS Office and programs such as AutoCAD - Proficient in 3d software in sketchup max, vray etc. - Strong communication and interpersonal skills - Advanced knowledge of building codes and regulations - Excellent...

  • Junior Architect

    5 days ago

    Panchkula, India Designers Forum Full time

    Minimum 0-4years of architectural experience or similar - Bachelor’s degree in Architecture - Excellent technical drawing skills - Proficient in MS Office and programs such as AutoCAD - Proficient in 3d software in sketchup max, vray etc. - Strong communication and interpersonal skills - Advanced knowledge of building codes and regulations - Excellent...

  • Junior Architect

    1 hour ago

    Panchkula, India Designers Forum Full time

    Minimum 0-4years of architectural experience or similar - Bachelor’s degree in Architecture - Excellent technical drawing skills - Proficient in MS Office and programs such as AutoCAD - Proficient in 3d software in sketchup max, vray etc. - Strong communication and interpersonal skills - Advanced knowledge of building codes and regulations - Excellent...

  • Junior Architect

    1 week ago

    Panchkula, India Designers Forum Full time

    Minimum 0-4years of architectural experience or similar - Bachelor’s degree in Architecture - Excellent technical drawing skills - Proficient in MS Office and programs such as AutoCAD - Proficient in 3d software in sketchup max, vray etc. - Strong communication and interpersonal skills - Advanced knowledge of building codes and regulations - Excellent...

  • Junior Interior Designer

    2 months ago

    Panchkula, India Designers Forum Full time

    Minimum 0-2 years of architectural experience or similar - Bachelor’s degree in Architecture - Excellent technical drawing skills - Proficient in MS Office and programs such as AutoCAD - Proficient in 3d software in sketchup max, vray etc. - Strong communication and interpersonal skills - Advanced knowledge of building codes and regulations - Excellent...