IBA Senior Technician
1 month ago
Job Description
Job Summary –
End to end back office service for Insurance Broking Accounts ( IBA)
Years of experience needed –
Min 3-5+ years of experience in insurance, accounting, or another financial services sector
Technical / Non-Technical Skills:
Job Dimensions:
Responsibilities:
Perform credit control
Perform cash and payment reconciliation and system allocation
Perform client and insurer statement reconciliation
Premium and return premium collections – including providing reminders to Broker, Account Executive, Insured, and Insurers
Follow up and query management for unmatched cash, uncollected debt, queries preventing settlement to Brokers, Insureds, Insurers and third parties etc.
Make payments to Clients, Brokers, Insured’s, Insurers and third parties including approving payment per the agreed approval process (Bureaux and Non-Bureaux)
Collect funded balances
PPW and PPC payment ownership
Ensure adherence to FCA client money rules
Other tasks as required by the Team Manager or Senior Technician
Relationships:
Team members:
Regular interaction with technicians & Jr Technicians to review and provide guidance on deliverables
Mentor Trainee Technicians
Others:
Within the company:
Collaborate with stakeholders to identify improvement opportunities and manage expectations
Participate and proactively contribute to new project related initiatives
Outside the company:
Liaise with the Clients, Agents, Retail Brokers, Insurers
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