IBA Senior Technician

1 month ago


pune, India Mphasis Full time

Job Description

Job Summary –

 End to end back office service for Insurance Broking Accounts ( IBA)

Years of experience needed –

 Min 3-5+ years of experience in insurance, accounting, or another financial services sector

Technical / Non-Technical Skills:

Job Dimensions:

Responsibilities:

 Perform credit control

 Perform cash and payment reconciliation and system allocation

 Perform client and insurer statement reconciliation

 Premium and return premium collections – including providing reminders to Broker, Account Executive, Insured, and Insurers

 Follow up and query management for unmatched cash, uncollected debt, queries preventing settlement to Brokers, Insureds, Insurers and third parties etc.

 Make payments to Clients, Brokers, Insured’s, Insurers and third parties including approving payment per the agreed approval process (Bureaux and Non-Bureaux)

 Collect funded balances

 PPW and PPC payment ownership

 Ensure adherence to FCA client money rules

 Other tasks as required by the Team Manager or Senior Technician

Relationships:

Team members:

 Regular interaction with technicians & Jr Technicians to review and provide guidance on deliverables

 Mentor Trainee Technicians

Others:

Within the company:

 Collaborate with stakeholders to identify improvement opportunities and manage expectations

 Participate and proactively contribute to new project related initiatives

Outside the company:

 Liaise with the Clients, Agents, Retail Brokers, Insurers


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