Klantenservice op afstand e-commerce
3 days ago
- Fully remote workEquipmentprovided
- 40h/week
Ourclient is a world s leading outsourcing company providing servicesrelated to customer/technical support and content moderation. Sinceits establishment they have consistently and successfully fulfilledtheir mission of creating inclusive and differentiated teams ofexperts providing help for customers across many other professionaldomains.
Theproject: You wil be supportingDutchspeaking clients of American clothing company which ownsbrands such as Tommy Hilfiger Calvin Klein Warners Olga and True& Co. The company also licenses brands such as Kenneth ColeNew York and Michael Kors.Yourtasks:
- Listen tocustomers questions and concerns and provide answers andsolutions;
- Troubleshooting regarding ordersdeliveries payments and returns;
- Provideinformation about digital products;
- Reroutingof issues to otherdepartments.
Youonly need:
- Fluency inDutch (must be at least C1) and communicative level of English (atleast B2) arerequired.
Offer:
- Standardsalary of 1298 gross per month
- Public andprivate health insurance provided by theemployer.
- The first contract for 12 months withthe possibility of signing a permanent one after 2 years (orrenewing the previousone).
Ifyoure moving from abroad youll benefitfrom:
- Airport pickupand administrative assistance with your registration inPortugal
- Discounted accommodation if youd liketo use one provided by the company
- Integrationactivities like Portuguese lessons sports surfing waling tours andother opportunities forintegration.
dutch,english,customerservice
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