Application Delivery Manager
3 days ago
Department: IT
Total Work Experience: 15 +
Education: Graduate with preference in Computer science.
- Partners with Head IT Application and CTO to lead the business application strategy and execution for the enterprise planning.- Responsible for managing Project operating costs- Work with Business Analyst and App Managers in Identifying opportunities for automation, cost savings, and service quality improvement.- Development of enterprise standards and technology architecture and IT operations governance process.- Lead and manage IT projects from initiation to closure. Delivery Lead will be responsible for the Overall Application Enhancement Delivery which includes Core, Periphery, Mobile and Portals.- Develop and maintain comprehensive project plans, including timelines, resource allocation, and budgets.- Monitor project progress, identify risks, and implement mitigation strategies.- Ensure all projects are delivered on time, within scope, and within budget.- Collaborate with business stakeholders to understand their requirements and translate them into technical specifications.- Hands-on and In depth technical expertise to operate in a complex and integrated application environment.- Build and maintain strong relationships with key stakeholders, including business users and vendors.- Monitor vendor performance to ensure compliance with contractual obligations, as well as quality of the delivery and SLAs are met.- Maintain effective communication with stakeholders, providing regular project updates.- Communicate project status, risks, and opportunities to senior leadership and stakeholders.- Provide guidance, mentorship, and performance feedback to team members.- Foster a collaborative and high-performing team environment.- Implement and oversee quality assurance processes to ensure deliverables meet the required standards.- Identify opportunities for process improvements and implement best practices.- Conduct post-project reviews to capture lessons learned and implement improvements.- Lead & Guide a pool of Application Managers and Vendors to deliver a stable, scalable & secure application and Database environment.- Provides Application enhancement which creates business value in line with the business requirements and expectations.- Hands-on and In depth technical expertise to operate in a complex and integrated application environment.- Leadership for delivery of service operations and KPI compliance as per business requirement
Specialized skills & competencies
- Preferred Certification – PMP, PRINCE2, CSM- Proven track record of successfully delivering complex IT projects.- Strong leadership and team management skills- Strong analytical and problem-solving abilities.- Knowledge of integrated IT solution- Knowledge of Insurance Domain and relevant experience of at least 5+ years.
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