Sales Operations Associate

5 days ago

India GiftAFeeling Inc. Full time

About ‘GiftAFeeling’: GiftAFeeling is a leading Canadian multinational supplier of corporate gifts, promotional products, branded merchandise, employee uniform, and company swag serving a global clientele including countries like Canada, USA, UK, Germany, Sweden, India, Netherlands, UAE, Japan, and more. It offers 70,000 different products including 287 top-name brands like Nike, Adidas, Bugatti, Yeti, etc. which can be imprinted using its 106+ unique printing techniques. Having worked with 87 of the top 100 Canadian companies, GiftAFeeling has been recognized as one of Canada's top 5 e-commerce businesses by CanadianSME National Business Awards Location: Remote (Work From Home) Working Hours (Mandatory): Monday to Friday, 7:00 PM – 3:00 AM IST (Following Canadian timezone and holidays) Compensation will be offered within the ₹40,000-75,000 range based on the candidate’s capability, learning agility, and operational readiness assessed during the interview. Key Roles & Responsibilities Manage sales operations using digital tools, systems, and automation platforms. Perform pricing calculations, offer evaluations, and support sales decision-making through logical inputs. Coordinate and streamline email and communication processes for internal and external follow-ups. Maintain structured records, reports, and operational workflows. Ensure timely responses to inquiries and smooth flow of sales-related tasks. Support in data entry, tool operations, and CRM-related activities. Educational Qualification & Suitability Minimum Educational Requirement: Bachelor's Degree in any of the following (preferred but not mandatory): Commerce / Business Administration / Management Engineering / Information Technology Mathematics / Economics Or any other field with strong analytical or operational exposureRequired Soft Skills: Strong technical proficiency and adaptability with tools/software. Solid command over English (spoken and written). Ability to understand and apply logical reasoning for calculations and business logic. Good with numbers and pricing logic. Advanced communication skills to manage coordination effectively. Detail-oriented and proactive in following up and closing loops. Preferred Candidate Profile: Fresh graduates or early-career professionals (0–3 years experience) looking to gain remote international experience. Individuals with a keen interest in operations, backend coordination, or sales support. Candidates who are: - Comfortable with night shifts (Canadian time) - Detail-oriented and tech-savvy - Quick learners who can pick up new tools independently Freelancers or upskilling professionals looking for stable, process-oriented work. Suitable for candidates who: - Want to build operational or sales careers - Prefer structured work and regular hours - Are looking for performance-based growth opportunities - Can work independently with minimal supervision Not Ideal For: Candidates seeking creative/marketing-heavy roles Individuals who are unable to work during night hours consistently Those looking for roles with team-based collaboration or high social interaction Preferred Skills (But Not Mandatory): - Prior experience in sales coordination or remote support roles. - Exposure to CRM tools, pricing systems, or operations dashboards. Other Information: This role is ideally suited for self-disciplined individuals comfortable working independently during night hours. Performance during the 3-month probation will determine long-term employment.

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