TCS Hiring for Cloud Contact Center Architect_PAN India
2 days ago
TCS Hiring for Cloud Contact Center Architect_PAN India
Experience: 8 to 14 Years Only
Job Location: PAN India
TCS Hiring for Cloud Contact Center Architect_PAN India
Required Technical Skill Set:
Cloud Contact Center Architect:
Nice CX one implementation expert:
Experience & Skill Requirements:
- 10 - 12 + years of experience in Contact Center technology
- Solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9)
- Must have worked on AI & Gen AI capabilities Contact Center's offer for self-service, augmentation and operational excellence
- At least one Cloud Contact Center design and implementation experience is a must
- Cloud Contact Center Architect certifications are preferred
Responsibilities:
- Responsible for Cloud Contact Center solution design (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9)
- Layout approach for integrating Cloud Contact Center platforms with Enterprise Business Applications
- Conduct solution reviews to identify gaps and propose tangible recommendations
- Ability to ensure the solution is in compliance with customer's security standards
- Ability to callout risks (if any) at the early stage of the project
- Mentor / guide implementation team
Kind Regards,
Priyankha M
-
Chennai, India Tata Consultancy Services Full timeTCS Hiring for Cloud Contact Center Architect_PAN India Experience: 8 to 14 Years Only Job Location: PAN India TCS Hiring for Cloud Contact Center Architect_PAN India Required Technical Skill Set: Cloud Contact Center Architect: Nice CX one implementation expert: Experience & Skill Requirements: - 10 - 12 + years of experience in Contact Center...
-
Chennai, India Tata Consultancy Services Full timeTCS Hiring for Cloud Contact Center Architect_PAN IndiaExperience: 8 to 14 Years OnlyJob Location: PAN IndiaTCS Hiring for Cloud Contact Center Architect_PAN IndiaRequired Technical Skill Set:Cloud Contact Center Architect:Nice CX one implementation expert:Experience & Skill Requirements:- 10 - 12 + years of experience in Contact Center technology- Solution...
-
Chennai, India Tata Consultancy Services Full timeTCS Hiring for Cloud Contact Center Architect_PAN IndiaExperience: 8 to 14 Years OnlyJob Location: PAN IndiaTCS Hiring for Cloud Contact Center Architect_PAN IndiaRequired Technical Skill Set:Cloud Contact Center Architect:Nice CX one implementation expert:Experience & Skill Requirements:- 10 - 12 + years of experience in Contact Center technology - Solution...
-
Chennai, India Tata Consultancy Services Full timeTCS Hiring for Cloud Contact Center Architect_PAN IndiaExperience: 8 to 14 Years OnlyJob Location: PAN IndiaTCS Hiring for Cloud Contact Center Architect_PAN IndiaRequired Technical Skill Set:Cloud Contact Center Architect:Nice CX one implementation expert:Experience & Skill Requirements:- 10 - 12 + years of experience in Contact Center technology - Solution...
-
Chennai, India Tata Consultancy Services Full timeTCS Hiring for Cloud Contact Center Architect_PAN IndiaExperience: 8 to 14 Years OnlyJob Location: PAN IndiaTCS Hiring for Cloud Contact Center Architect_PAN IndiaRequired Technical Skill Set:Cloud Contact Center Architect:Nice CX one implementation expert:Experience & Skill Requirements:- 10 - 12 + years of experience in Contact Center technology - Solution...
-
Chennai, India Tata Consultancy Services Full timeTCS Hiring for Cloud Contact Center Architect_PAN IndiaExperience: 8 to 14 Years OnlyJob Location: PAN IndiaTCS Hiring for Cloud Contact Center Architect_PAN IndiaRequired Technical Skill Set:Cloud Contact Center Architect:Nice CX one implementation expert:Experience & Skill Requirements:- 10 - 12 + years of experience in Contact Center technology- Solution...
-
Tcs Hiring
2 weeks ago
Thoraipakkam, Chennai, Tamil Nadu, India Diostec Full time**We Are Hiring for TCS!** **Job Locations**: Mumbai | Pune | Chennai | Hyderabad | Bhubaneswar | Bengaluru **Exciting Job Opportunities Available**: **GRC Consultant** - Strengthen security with Governance, Risk & Compliance expertise. **Campaign Manager** - Drive impactful marketing campaigns & strategies. **Accounting Specialist** - Manage financial...
-
Cloud Contact Center Solution Engineer
2 weeks ago
Chennai, Tamil Nadu, India beBeeSolution Full time ₹ 16,30,000 - ₹ 25,45,000Job Title: Cloud Contact Center Solution EngineerAvoid common pitfalls in contact center solutions by joining our team of skilled engineers.The ideal candidate will have extensive experience with Genesys solutions and a deep understanding of contact center operations.This role involves working closely with stakeholders in multiple countries to ensure the...
-
Cloud Contact Center Solutions Expert
1 week ago
Chennai, Tamil Nadu, India beBeeCloud Full time ₹ 20,00,000 - ₹ 25,00,000Cloud Contact Center Solution ArchitectWe are seeking a highly skilled and experienced Cloud Contact Center Solution Architect to design, develop, and administer scalable cloud-based contact center solutions.The ideal candidate will be responsible for creating automated, customer-centric systems that enhance the overall contact center experience through...
-
Patient Contact Center Manager
2 weeks ago
Chennai, Tamil Nadu, India Earning Curve LLP Full timeJob Title: Patient Contact Center ManagerDepartment: Operations, Managed ServicesReports To: Managed Services ManagerLocation: Chennai, IndiaEmployment Type: Full-TimeJob Type: Onsite presence in Chennai requiredPosition SummaryWe are seeking an experienced Patient Contact Center Manager to lead our US-based patient care call center, operating weekdays...
