TCS Hiring for Cloud Contact Center Architect_PAN India

3 weeks ago


Chennai, India Tata Consultancy Services Full time

TCS Hiring for Cloud Contact Center Architect_PAN India

Experience: 8 to 14 Years Only

Job Location: PAN India


TCS Hiring for Cloud Contact Center Architect_PAN India


Required Technical Skill Set:


Cloud Contact Center Architect:


Nice CX one implementation expert:


Experience & Skill Requirements:


- 10 - 12 + years of experience in Contact Center technology

- Solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9)

- Must have worked on AI & Gen AI capabilities Contact Center's offer for self-service, augmentation and operational excellence

- At least one Cloud Contact Center design and implementation experience is a must

- Cloud Contact Center Architect certifications are preferred


Responsibilities:

- Responsible for Cloud Contact Center solution design (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9)

- Layout approach for integrating Cloud Contact Center platforms with Enterprise Business Applications

- Conduct solution reviews to identify gaps and propose tangible recommendations

- Ability to ensure the solution is in compliance with customer's security standards

- Ability to callout risks (if any) at the early stage of the project

- Mentor / guide implementation team



Kind Regards,

Priyankha M



  • Chennai, India Tata Consultancy Services Full time

    TCS Hiring for Cloud Contact Center Architect_PAN India Experience: 8 to 14 Years Only Job Location: PAN India TCS Hiring for Cloud Contact Center Architect_PAN India Required Technical Skill Set: Cloud Contact Center Architect: Nice CX one implementation expert: Experience & Skill Requirements: - 10 - 12 + years of experience in Contact Center...


  • Chennai, India Tata Consultancy Services Full time

    TCS Hiring for Cloud Contact Center Architect_PAN IndiaExperience: 8 to 14 Years OnlyJob Location: PAN IndiaTCS Hiring for Cloud Contact Center Architect_PAN IndiaRequired Technical Skill Set:Cloud Contact Center Architect:Nice CX one implementation expert:Experience & Skill Requirements:- 10 - 12 + years of experience in Contact Center technology- Solution...


  • Chennai, India Tata Consultancy Services Full time

    TCS Hiring for Cloud Contact Center Architect_PAN IndiaExperience: 8 to 14 Years OnlyJob Location: PAN IndiaTCS Hiring for Cloud Contact Center Architect_PAN IndiaRequired Technical Skill Set:Cloud Contact Center Architect:Nice CX one implementation expert:Experience & Skill Requirements:- 10 - 12 + years of experience in Contact Center technology - Solution...


  • Chennai, India Tata Consultancy Services Full time

    TCS Hiring for Cloud Contact Center Architect_PAN India Experience: 8 to 14 Years Only Job Location: PAN India TCS Hiring for Cloud Contact Center Architect_PAN India Required Technical Skill Set: Cloud Contact Center Architect: Nice CX one implementation expert: Experience & Skill Requirements: - 10 - 12 + years of experience in Contact Center...


  • Chennai, India Tata Consultancy Services Full time

    TCS Hiring for Cloud Contact Center Architect_PAN IndiaExperience: 8 to 14 Years OnlyJob Location: PAN IndiaTCS Hiring for Cloud Contact Center Architect_PAN IndiaRequired Technical Skill Set:Cloud Contact Center Architect:Nice CX one implementation expert:Experience & Skill Requirements:- 10 - 12 + years of experience in Contact Center technology - Solution...


  • Chennai, India Tata Consultancy Services Full time

    TCS Hiring for Cloud Contact Center Architect_PAN India Experience: 8 to 14 Years Only Job Location: PAN India TCS Hiring for Cloud Contact Center Architect_PAN India Required Technical Skill Set: Cloud Contact Center Architect: Nice CX one implementation expert: Experience & Skill Requirements: - 10 - 12 + years of experience in Contact Center...


  • Chennai, India Tata Consultancy Services Full time

    TCS Hiring for Cloud Contact Center Architect_PAN IndiaExperience: 8 to 14 Years OnlyJob Location: PAN IndiaTCS Hiring for Cloud Contact Center Architect_PAN IndiaRequired Technical Skill Set:Cloud Contact Center Architect:Nice CX one implementation expert:Experience & Skill Requirements:- 10 - 12 + years of experience in Contact Center technology- Solution...


  • Chennai, Tamil Nadu, India, Tamil Nadu Tata Consultancy Services Full time

    TCS Hiring for Cloud Contact Center Architect_PAN IndiaExperience: 8 to 14 Years OnlyJob Location: PAN IndiaTCS Hiring for Cloud Contact Center Architect_PAN IndiaRequired Technical Skill Set:Cloud Contact Center Architect:Nice CX one implementation expert:Experience & Skill Requirements:- 10 - 12 + years of experience in Contact Center technology - Solution...

  • Tcs Hiring

    1 week ago


    Thoraipakkam, Chennai, Tamil Nadu, India Diostec Full time

    **We Are Hiring for TCS!** **Job Locations**: Mumbai | Pune | Chennai | Hyderabad | Bhubaneswar | Bengaluru **Exciting Job Opportunities Available**: **GRC Consultant** - Strengthen security with Governance, Risk & Compliance expertise. **Campaign Manager** - Drive impactful marketing campaigns & strategies. **Accounting Specialist** - Manage financial...


  • Chennai, India Earning Curve LLP Full time

    Job Title: Patient Contact Center Business Analyst Department: Operations, Managed Services Reports To: Managed Services Manager Location: Chennai, India Employment Type: Full-Time Job Type: Onsite presence in Chennai required Position Summary We are seeking a skilledPatient Contact Center Business Analyst to join our team, working weekdays which overlaps...