Lead ServiceNow Developer

6 days ago

Chennai, India GEETHA TECHNOLOGY SOLUTIONS PRIVATE LIMITED Full time

This is a remote position.

Position Overview:

We are seeking a skilled ServiceNow Developer with expertise in ServiceNow Portal, Employee Center, and integrations. This role requires 24x7 support in a work-from-home (WFH) setup. The ideal candidate should have strong development skills, problem-solving abilities, and excellent communication to collaborate with clients and stakeholders.

Key Responsibilities:

ServiceNow Portal Development \u2013 Design, develop, and maintain ServiceNow Service Portal for enhanced user experience.

Employee Center (EC) \u2013 Configure and customize Employee Center for seamless employee interactions.

UI Development \u2013 Implement and enhance HTML, CSS, and JavaScript for an intuitive and responsive interface.

ServiceNow APIs & Integrations \u2013 Develop and integrate ServiceNow REST/SOAP APIs for data exchange with third-party applications.

AI Search & Mobile \u2013 Optimize AI Search, Now Mobile, and other ServiceNow knowledge management tools.

Content & Knowledge Management \u2013 Enhance content management, knowledge base, and self-service functionalities.

Incident & Problem Resolution \u2013 Provide 24x7 support, troubleshooting portal-related issues and ensuring high availability.

Stakeholder Communication \u2013 Effectively engage with clients and stakeholders to understand requirements and deliver solutions.

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