Contact Centre Improvement Lead

India ZwickRoell is the world's leading supplier of materials testing machines. Our materials testing machines are used worldwide in R&D and quality assurance in more than 20 industries. For more than 160 years, ZwickRoell has stood for reliable test results, excellent services, and quality and reliability in materials and components testing in over 56...

Position Title: Business Development Manager - AI Contact Centre   Job Description : The Business Development Manager for AI Contact Centre is responsible for driving growth and revenue generation through the promotion and adoption of AI-powered solutions within the contact center industry. This role involves identifying prospective clients, understanding...

Job Description Veritas Careers are recruiting for an Established and Highly successful National Automotive Retailer who have a requirement for a Contact Centre Car Sales Executive to join their busy operation in Hinckley.Requirements Ideally, you will have experience of working in a franchise dealership as a sales executive or have worked in a fast paced...

Job Description Veritas Careers are recruiting for an Established and Highly successful National Automotive Retailer who have a requirement for a Contact Centre Car Sales Executive to join their busy operation in Hinckley.Requirements Ideally, you will have experience of working in a franchise dealership as a sales executive or have worked in a fast paced...

**About the role**: To Involve in Design, build, run (L3 support) & engineering activities for Cisco contact center and ecosystem portfolio **Design & **BUILT**: Ensure technical lead for the Design, deployment and operational support of Cisco Contact Center Solutions: Produce HIGH & Low Level Design documents Coordinate Customer Acceptance...

Job Description Our Client is currently recruiting for a Town Centre Engineer to maintain and develop the public realm in Cambridge town centre and to design and undertake environmental improvements across the Borough. It is an exciting opportunity to play a key part in the ongoing redevelopment of the town centre and maintenance of high quality public...

The Head of Global Business Services Centre will play a key leadership role, responsible for the strategic management and oversight of a shared services center, supporting various business functions in a global environment. The centre is a multi-functional global hub that provides Finance, HR, Marketing, Supply Chain and Technology support to its entities...

Job Title: Lead, Centre for Clean Mobility Location: Delhi-NCR Level: Senior Associate Designation: Lead, Centre for Clean Mobility Position type: Full-time About OMI Foundation: OMI Foundation is a new-age policy research and social innovation think tank developing knowledge frameworks at the intersection of mobility innovation and public good. Our...

Job Description Our Client is currently recruiting for a Town Centre Engineer to maintain and develop the public realm in Cambridge town centre and to design and undertake environmental improvements across the Borough. It is an exciting opportunity to play a key part in the ongoing redevelopment of the town centre and maintenance of high quality...

Job Description Our Client is currently recruiting for a Town Centre Engineer to maintain and develop the public realm in Cambridge town centre and to design and undertake environmental improvements across the Borough. It is an exciting opportunity to play a key part in the ongoing redevelopment of the town centre and maintenance of high quality...

Job Description SEEKING :  QA Specialist  (Cloud Contact Center)We are looking for a Data Engineer with 2+ years of experience  PROFILE -TASKS & RESPONSABILITIES We are currently seeking an enthusiastic Quality Assurance Engineer to join our dynamic team and become a pivotal role in the Agile squads leading transformation and BAU activities with the...

We are hiring for one of our IT services and IT Consulting client in Singapore. Roles : Support day-to-day IT operations – production issue resolution. Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream. Analyze issue raised by users or reported by monitoring system. Perform impact analysis and...

Job Description: HPE Services is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity...

We are hiring for one of our IT services and IT Consulting client in Singapore. Roles : Support day-to-day IT operations – production issue resolution. Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream. Analyze issue raised by users or reported by monitoring system. Perform impact analysis and...

We are hiring for one of our IT services and IT Consulting client in Singapore.Roles:Support day-to-day IT operations – production issue resolution.Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.Analyze issue raised by users or reported by monitoring system.Perform impact analysis and...

Job Description Quality Improvement Officer (North) PERM Full time (35hrs) - Salary: Up to £35,000 Location: Home-based with National Travel Job Purpose: You will support the Quality Improvement Manager by conducting and reporting on a range of qualityimprovement activities within your respective region to ensuring the successful implementation of...

: **.Business Planning & Target Achievement** - Perform outbound calls based on the product expertise, lead source to ensure optimum utilization of lead source & team member / tele-caller. Monitor the reports / dashboards reflecting ageing of leads to help reduce calling TAT. Allocate monthly budget targets to respective team leaders based on capacity of...

Job Summary : The Network Operations Lead is a customer facing position with primary responsibility of manage day to day operations of network operations centre (NOC) along with projects and deliverables supporting Infrastructure operations. The primary focus of this position will be to coordinate with cross functional IT teams to ensure high availability...

The Centre for Stone Excellence is looking for ideal candidates for Marketing Manager/Marketing Executive/Academic Councellor who will be responsible for creating and executing our marketing strategy. You will have a strong marketing background with excellent communication skills and attention to detail. Responsibilities For Marketing Manager : Candidates...

Job Description Scope of Work: Identifying opportunities for process improvement, waste removal, and cost reductionPlanning, facilitating, and executing continuous improvement events using Lean Six Sigma toolsTeaching, leading, and coaching cross-functional teams on Lean Six Sigma tools and methodologyWorking to continuously improve processes both on the...