Avaya Contact Center Support Specialist

We are hiring for one of our IT services and IT Consulting client in Singapore. Roles : Support day-to-day IT operations – production issue resolution. Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream. Analyze issue raised by users or reported by monitoring system. Perform impact analysis and...

We are hiring for one of our IT services and IT Consulting client in Singapore.Roles:Support day-to-day IT operations – production issue resolution.Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.Analyze issue raised by users or reported by monitoring system.Perform impact analysis and...

**About the role**: To Involve in Design, build, run (L3 support) & engineering activities for Cisco contact center and ecosystem portfolio **Design & **BUILT**: Ensure technical lead for the Design, deployment and operational support of Cisco Contact Center Solutions: Produce HIGH & Low Level Design documents Coordinate Customer Acceptance...

Job Description SEEKING :  QA Specialist  (Cloud Contact Center)We are looking for a Data Engineer with 2+ years of experience  PROFILE -TASKS & RESPONSABILITIES We are currently seeking an enthusiastic Quality Assurance Engineer to join our dynamic team and become a pivotal role in the Agile squads leading transformation and BAU activities with the...

Job Description Job Description:Mandatory Skills Business Analyst with 7+ years experienceUnderstanding of the Contact Center domain Experience in Contact Center nice CxOneResponsibilities Gather requirements & create Functional Specification Document Should liaison with the Senior management & business stakeholdersAbout XPT:• XPT Software Australia PTY...

Job Description Job Description:Mandatory Skills Business Analyst with 7+ years experienceUnderstanding of the Contact Center domain Experience in Contact Center nice CxOne  Responsibilities Gather requirements & create Functional Specification Document Should liaison with the Senior management & business stakeholdersAbout XPT: • XPT Software Australia...

Job Role : Program Manager with Contact Center SkillsLocation : Austin, TX (Onsite).Job Description : We are seeking a highly experienced Program Manager with Contact Center Skills to join our dynamic team. The ideal candidate will have 7+ years of proven expertise in managing complex projects with a focus on contact center technologies.Responsibilities : -...

Job Description The Right Individual: The ideal candidate will be expected to provide technical support to organizations by managing, maintaining, and troubleshooting their IT systems. We are looking for a Software Support Specialist to assist our customers with technical problems when using our products and services. Your responsibilities include resolving...

Job Description The Right Individual: The ideal candidate will be expected to provide technical support to organizations by managing, maintaining, and troubleshooting their IT systems. We are looking for a Software Support Specialist to assist our customers with technical problems when using our products and services. Your responsibilities include resolving...

Job Description BUSCAMOS : Ingeniero de Software Contact Center - GenesysProfesional con experiencia de al menos 3 años como Ingeniero de Software de Contact Center.EEXPERIENCIA & SKILLS OBLIGATORIOS ● Experiencia en desarrollo usando Java● Experiencia comprobada en integraciones multicanal y bots aplicados en los diferentes canales (Chat, Whatsapp,...

Job Description Roles & Responsibilities: • Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.• Candidates...

Job Description This is a remote position. DUTIES AND RESPONSIBILITIES: Keeps computer systems running smoothly and ensures that users get the maximum benefit from them Installs and configures computer hardware operating systems and applications Monitors and maintains computer systems and networks Talks to the staff through a series of actions to help set...

Job Description : Senior Telephony Engineer - Five9 Contact Center Position Overview : We are seeking a skilled and experienced Telephony Engineer to join our dynamic team. The ideal candidate will possess in-depth expertise in managing Five9 Contact Center solutions, Five9 Analytics and API integration. As a Telephony Engineer, you will play a crucial role...

Job Description : Senior Telephony Engineer - Five9 Contact Center Position Overview : We are seeking a skilled and experienced Telephony Engineer to join our dynamic team. The ideal candidate will possess in-depth expertise in managing Five9 Contact Center solutions, Five9 Analytics and API integration. As a Telephony Engineer, you will play a crucial role...

Job Description for Transportation Specialist– NOCNOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers...

Job Description BUSCAMOS :  Ingeniero de Software Contact Center - GenesysProfesional con experiencia de al menos 3 años como Ingeniero de Software de Contact Center. EEXPERIENCIA & SKILLS   OBLIGATORIOS ● Experiencia en desarrollo usando Java● Experiencia comprobada en integraciones multicanal y bots aplicados en los diferentes canales (Chat,...

Job Description BUSCAMOS :  Ingeniero de Software Contact Center - GenesysProfesional con experiencia de al menos 3 años como Ingeniero de Software de Contact Center. EEXPERIENCIA & SKILLS   OBLIGATORIOS ● Experiencia en desarrollo usando Java● Experiencia comprobada en integraciones multicanal y bots aplicados en los diferentes canales (Chat,...

Job Description Role: ATP Support Specialist (Resource)-1306 Estimated Duration: 6+ months Location: Phoenix, AZ Position Description The purpose of this position is to provide support to the Achievement Tutoring Program (ATP) constituents, including education administrators and staff, community members, education partners, and the families of Arizona...

Job Description Job Title:  Customer Service Technical Support SpecialistEmployment Type:  Temp to Possible Full-TimePay:  $15 – $20 per hour, based on experienceLocation:   Plainview, NY 11803About Us:  Join a team dedicated to providing top-notch technical support in a dynamic and engaging work environment. We're seeking a motivated and tech-savvy...

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your...