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1 day ago
We are seeking a skilled and detail-oriented AR Caller to join our Revenue Cycle Management (RCM) team. The ideal candidate will be responsible for handling insurance follow-ups, denial management, and accounts receivable collections to ensure timely and accurate reimbursement for healthcare services.
Key Responsibilities:
- Make outbound calls to insurance companies to follow up on unpaid or denied claims.
- Identify the root cause of denials and take corrective action to resolve issues.
- Work on aging reports to reduce outstanding accounts receivable.
- Update the billing system with accurate notes and claim status.
- Ensure adherence to HIPAA compliance and maintain confidentiality of patient information.
- Coordinate with internal teams to escalate unresolved claims and drive resolution.
- Meet and exceed daily/weekly productivity and quality targets.
- Stay updated on payer rules, policies, and regulations to minimize future denials.
Required Skills & Qualifications:
- Experience: Minimum 6 months – 2 years of experience in US Healthcare AR Calling.
- Education: Graduate in any discipline (preferably commerce or healthcare).
- Good understanding of US healthcare RCM process, including CPT, ICD-10, and modifiers.
- Excellent communication skills (verbal and written) with a neutral accent.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Basic computer proficiency, including MS Excel and medical billing software.
Job Type: Full-time
Pay: ₹400, ₹600,000.00 per year
Work Location: In person
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