![Future Tech Enterprise, Inc.](https://media.trabajo.org/img/noimg.jpg)
ServiceNow Queue Manager
2 weeks ago
We have an opening for a ServiceNow Queue Manager who will be responsible for handling tickets per customer Service Level Agreements (SLA). This is a full-time, India-based remote position . The work hours are Monday - Friday, 7:00p -4:00a India Standard Time. Job Responsibilities Include: Designating ServiceNow assignment groups. Actioning inbound tickets. Ensuring ServiceNow tickets are updated and pivoted over to internal ERP. Ensuring tickets are being actioned within our agreed SLA/KM Keeping tickets updated with the most recent information on individual requests. Assign tickets to the group that needs to action ticket. Update ticket(s) with a status of the request throughout the life of the request ticket. Escalating all tickets that are near breach of the SLA either internally or externally. Ensuring all completed ERP details are reflected in all corresponding ServiceNow tickets Requirements: At least 3 years of experience with ServiceNow ticket management /queue management experience. Familiarity with SLAs and the ability to effectively update and route tickets within SLAs. Customer service Focused. Ability to follow documented processes. Proficient with Microsoft Excel Excellent English grammar and communication skills Future Tech is an award-winning, global IT solutions provider with capabilities in 150 countries. We help companies, Federal Systems Integrators and commercial entities, to maximize their full range of IT investments, delivering solutions for hardware/software procurement, configuration and imaging, hybrid cloud, modular data centers, cyber security, logistics, customized data science workstations, print management, and data storage. Future Tech was named Dell's 2023 Federal Partner of the Year, 2022 Transformation Partner of the Year and a Premier VMware Partner. Visit FTEI.com to learn more. Powered by JazzHR
-
ServiceNow Queue Manager
2 weeks ago
India Future Tech Enterprise, Inc. Full timeWe have an opening for a ServiceNow Queue Manager who will be responsible for handling tickets per customer Service Level Agreements (SLA). This is a full-time, India-based remote position . The work hours are Monday Friday, 7:00p 4:00a India Standard Time.Job Responsibilities Include:Designating ServiceNow assignment groups. Actioning inbound tickets....
-
ServiceNow Senior BCM Developer
2 weeks ago
India Omm IT Solutions Full timeJob Description *** Selected candidate must reside within two (2) hours of Federal Client's Headquarters in Woodlawn, MD *** Selected candidate must be willing to work on-site at least 2 days a week. Position Description: Serve as the Senior ServiceNow application developer responsible for implementing solution design using best industry practices.Facilitate...
-
ServiceNow Senior BCM Developer
3 weeks ago
india Omm IT Solutions Full timeJob Description *** Selected candidate must reside within two (2) hours of Federal Client's Headquarters in Woodlawn, MD *** Selected candidate must be willing to work on-site at least 2 days a week. Position Description: Serve as the Senior ServiceNow application developer responsible for implementing solution design using best industry...
-
ServiceNow Architect
3 weeks ago
india Randstad India Full timePosition Title : ServiceNow Architect. Overview : We are seeking a skilled ServiceNow architect to join our team and lead the design and implementation of ServiceNow solutions for our organization. The ideal candidate will have extensive experience with ServiceNow platform architecture, configuration, development, and integration.Responsibilities :-...
-
ServiceNow Developer
1 week ago
India eNation Solutions Private Limited Full timeRoles & Responsibilities :Proven experience in ServiceNow implementation, configuration, and customization Strong knowledge of IT Service Management (ITSM) processes and best practices Excellent understanding of ServiceNow modules such as Incident Management, Problem Management, Change Management, and Asset Management Experience with ServiceNow scripting...
-
ServiceNow Developer
2 weeks ago
India ANRI Solutions HR Services Full timeRoles and Responsibilities : Developing, configuring, and customizing the ServiceNow platform to fit business requirements. Collaborating with crossfunctional teams to identify and prioritize business requirements Writing clean, efficient, and maintainable code requires expertise to achieve. Code reviews and quality control checks should be undertaken as...
-
ServiceNow Developer
1 week ago
India SPECTRUM AV TECHNO CONSULTANTS Full time:We are seeking a talented and experienced ServiceNow Developer with HRSD (Human Resources Service Delivery) and CMDB (Configuration Management Database) expertise to join our team. As a ServiceNow Developer, you will be responsible for developing and implementing ServiceNow solutions to enhance our HR and IT service management processes. You will work...
-
ServiceNow Project Manager
1 month ago
india Birlasoft Full timeJob Title: ServiceNow Project Manager Location - Noida / Pune Total Experience - 9+ Years Job Summary: The ServiceNow Project Manager is responsible for planning, executing, and finalizing projects within the ServiceNow platform according to strict deadlines and within budget. This role involves coordinating the efforts of team members and third-party...
-
ServiceNow Developer
1 week ago
india Novalink Solutions LLC Full timeJob Description Job Summary: The Service Management Developer (ServiceNow) will be responsible for building, maintaining, and administering ServiceNow modules, ensuring they are mobile-friendly, scalable, and high-performing. The role involves working in an Agile/Scrum environment and collaborating closely with a dedicated Service Management/ServiceNow...
-
Servicenow Developer
2 weeks ago
India SourceBae Full timeTitle: ServiceNow DeveloperExperience: 5+ yearsTimings: ISTKey Responsibilities:• ServiceNow Development: Design, develop, and customize ServiceNow applications and modules, with a particular focus on Third-Party Risk Management.• TPRM Implementation: Implement and enhance TPRM processes within the ServiceNow platform, including vendor risk assessments,...
-
Servicenow Developer
1 week ago
India SourceBae Full timeTitle: ServiceNow Developer Experience: 5+ years Timings: IST Key Responsibilities: • ServiceNow Development: Design, develop, and customize ServiceNow applications and modules, with a particular focus on Third-Party Risk Management. • TPRM Implementation: Implement and enhance TPRM processes within the ServiceNow platform, including vendor risk...
-
ServiceNow Consultant
1 week ago
India Recruitment Firm Full timeRole : ServiceNow Consultant - Singaporean National Lead the design, development, and implementation of ServiceNow solutions to meet business requirements. Manage and oversee ServiceNow platform configuration, customization, and integration with other systems. Collaborate with crossfunctional teams to understand business needs and translate them into...
-
ServiceNow Developer
7 days ago
India System Soft Technologies Full timeJob Summary:The client is looking for a ServiceNow Developer:A ServiceNow developer is a software developer who specializes in working with the ServiceNow platform. They design, code, and troubleshoot applications. In addition to working on custom applications, ServiceNow developers may manage the platform and infrastructure.Responsibilities:Dedicated...
-
ServiceNow Developer
3 days ago
india System Soft Technologies Full timeJob Summary: The client is looking for a ServiceNow Developer: A ServiceNow developer is a software developer who specializes in working with the ServiceNow platform. They design, code, and troubleshoot applications. In addition to working on custom applications, ServiceNow developers may manage the platform and infrastructure. Responsibilities: Dedicated...
-
india SOFTGIC S.A.S. Full timeJob Description At Softgic, we work with the sharpest minds, with those who build, with those who love what they do, with those who have a 100% in attitude, because that's our #Coolture. Join our purpose of making life easier with technology and be part of our team as ServiceNow Supplier Lifecycle Management Specialist.We are looking for a dedicated...
-
ServiceNow Developer
6 days ago
india Bechtel Corporation Full timeJob Summary : At Bechtel, we are seeking a talented and motivated ServiceNow Developer to join our dynamic team. As a ServiceNow Developer, you will be responsible for the design, development, implementation, and maintenance of solutions on the ServiceNow platform. You will work closely with business analysts, developers, and other stakeholders to design...
-
Servicenow(101385)
2 months ago
India Newforceltd Full time**ServiceNow(101385)**: - 8-10 Years- Full Time Jobs- Market Rate- India**#Servicenow** **#Itil** **#Itom** **#Itsm** **Must-Have** **Technical Competence** - Experience as a Senior Technical Lead / Architect - Experience in Greenfield Implementation of ServiceNow (ITSM & ITOM) - Experienced in ITIL Process Definition, Integration Solutions, -...
-
Servicenow(101385)
3 days ago
India Newforceltd Full time**ServiceNow(101385)**: - 8-10 Years- Full Time Jobs- Market Rate- India**#Servicenow** **#Itil** **#Itom** **#Itsm** **Must-Have** **Technical Competence** - Experience as a Senior Technical Lead / Architect - Experience in Greenfield Implementation of ServiceNow (ITSM & ITOM) - Experienced in ITIL Process Definition, Integration Solutions, -...
-
ServiceNow Architect
2 weeks ago
India THIRE GLOBAL SERVICES PRIVATE LIMITED Full timeCompany Description:It is an MNC company and offers a wide range of consulting services to serve a variety of businesses and clients. Whether you're a small, local business or a multinational corporation, we can help you reach new levels of success with our "Friendly, expert, and trusted specialists delivering the right people, to the right jobs."Position:...
-
ServiceNow ITOM
2 weeks ago
india AlphaNext Technology Solutions Full timeHey, Piyusha, here from Alphanext. Website Job Summary: We are seeking a highly skilled and motivated ServiceNow IT Operations Management (ITOM) Specialist to join our IT team. The ideal candidate will be responsible for the design, implementation, and maintenance of ServiceNow ITOM solutions, ensuring optimal performance and efficiency of our IT...