Portfolio Consulting Professional- IOT Applications

Youll make an impact by:

Technical Sales Support - Identifying new business segments and customers for conversion to SIEMENS for IoT business & enhancing the market share for IoT in Energy distribution and automation.

Plan for customer engagements, maintaining interaction with all customer segments, carrying out spec-in activity for IoT specifically. Collaborate with lead vertical sales team where our traditional portfolio is being sold to spec in IoT. Focus on IoT promotion.

Market Intelligence - Competitor product analysis and preparing comparative charts, battle cards and fighting guides. Find new smaller competitors in the IoT space, analyse their solutions and prepare comparison guides.

Prepare feature inputs for feedback into our development roadmap.

Lead follow up and prioritization: Follow-up and categorization of leads from fairs, webinars in sales systems like salesforce and finding the right solution for the customer and connect with sales team.

Qualification Updates: Continuously assess and update lead qualification status based on the progression of interactions. Determine when a lead is ready to move further, down the sales funnel or when it's appropriate to disqualify a lead.

Onboarding and Training: Guide new customers through the SI EA IoT applications, helping them set up and configure the software to meet their specific needs and objectives and provide a clear understanding of how to use the SaaS product effectively.

Relationship Building: Establish strong relationships with customers, acting as their primary point of contact for any questions, issues, or assistance they require.

Proactive Outreach: Initiate regular check-ins and proactive communication to ensure customers are satisfied, address any concerns, and identify upselling or cross-selling opportunities.

Renewals and Upsells: Collaborate with sales teams to find opportunities for upselling additional features or services and to secure contract renewals.

Data Analysis: Analyze customer usage and performance data to identify trends, potential risks, and opportunities for improvement. Use data-driven insights to guide customer strategies.

Customer Feedback and Follow-up Channels: Apply various communication channels, including phone calls, emails, social media messages, and video conferencing, to maintain regular and meaningful contact with the leads. Collect and relay customer feedback to internal teams, contributing to product improvements and enhancements based on real-world usage.

Customer Health Monitoring: Develop and maintain a customer health score based on various performance metrics to assess customer satisfaction and risk.

Customer Success Plans: Collaborate with customers and sales to create and implement success plans that align with their business objectives.

Use your skills to move the world forward

Degree in electrical engineering, mechanical engineering, IT, informatics, or related field

5 - 7 of years experience in technical sales promotion roles in MV Distribution and automation, IoT knowledge

Required: Domain knowhow in Medium Voltage and protection systems including power generation, transmission, and distribution (MV/LV/Transformer)

Desired: Experience in customer success management, sales, project management, partner management or like effectively interact with customers, cross-functional teams, and partners.

Excellent communication, problem-solving, and relationship-building skills

Good understanding of customer's business needs and effectively management customer expectations

Preferred knowledge of project management, sales, BI tools.

Proficiency in IoT technologies, cloud technology, protocols, and communication standards, routing, wireless communications (e.g., MQTT, Modbus TCP/IP, IEC61850,)

Understanding of cybersecurity principles and standard processes for securing IoT networks and devices.

Familiarity with energy distribution regulations, standards, and industry best practices (e.g., IEC 61850, IEEE standards).

Intercultural experience and sensitivity.

Fluent spoken and written English are required, further languages are an advantage.