Manager I, Account Management, Amazon Global Selling

4 weeks ago

hyderabad, India ADCI HYD 13 SEZ Full time
Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon
Are you interested in innovating to deliver an excellent level of service to Amazon’s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. This is a unique opportunity to combine sales experience with marketing automation and product development. You will be helping new Sellers interested in selling on Amazon from all Product Categories by proposing various programs that meet Sellers’ needs (e.g., Fulfillment by Amazon, Sponsored Product ads, Brand Registry, Seller Powered Coupon, and Deals). In this role, you will be expected to think analytically and problem solve in a fast-paced, dynamic environment and balance multiple and often conflicting priorities. You will communicate with peers doing a similar role as well as cross functionally. The ability to manage a valuable prospect list is vital; candidates must be comfortable prospecting, cold-calling, and negotiating via phone.
Key job responsibilities
Lead a team of account managers and manage program independently
• Analyze Seller and program performance trends, diagnose root cause of performance and create actionable plans for operational improvements
• Lead a team of Account Managers to meet Seller recruitment goals (launches/Revenue/program adoption etc.)
• Uses data to provide insights to business leaders, and is able to effectively represent the function in various forums.
• Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment.
• Managing and driving the growth of the Sellers’ business by driving adoption of programs that accelerate their revenue such as Fulfillment by Amazon, Sponsored Product ads, Seller Powered Coupon, and Deals
• Managing key improvement initiatives and projects: driving efficiencies through tools and processes, simplifying SOPs, improving Seller educational content, and identifying blockers in registration, while working with the relevant internal team members global partners.
• Manage prioritization and trade-offs across Seller experience, performance, and operational load.
• Attention to detail and high capability to work on different projects in parallel
• The ability to work in a fast paced environment and deal with ambiguity
About the team
Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. We at International Seller Growth team, provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce.
We are open to hiring candidates to work out of one of the following locations:
Hyderabad, TS, IND

BASIC QUALIFICATIONS

- 2+ years of team management experience
- Bachelor's degree
- Experience with sales CRM tools such as Salesforce or similar software
- Experience analyzing data and best practices to assess performance drivers
- Experience influencing internal and external stakeholders
- 3+ years of experience in e-commerce in sales/ Account management/ Category

PREFERRED QUALIFICATIONS

- Experience working closely with international teams
- Experience identifying opportunities for improvement and simplifying and improving existing processes

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