State Home Delivery Lead

3 weeks ago


Gurugram, India Jio Full time
  • Posted Date

08 Jul 2025
- Function/Business Area

Sales and Distribution
- Location

Gurugram
- Job Responsibilities

  1. Lead the Inside Sales representatives team at State
  2. Set and track sales targets & KPIs by monitoring Leads Generation,
    Sales volumes, Delivery Efficiency and TAT
  3. Manage the Jio Customer Associate & Jio Home Delivery Program at
    State and ensure high productivity
  4. Drive JCAs for Lead Generation, Customer Retention & Win-back
    Programs
  5. Identifying and onboarding Channel Partners - Ensure Partner
    profitability and sustained interest
  6. Collaborate with Internal and External Stakeholders for smooth
    operations
  7. Identify key issues and pain points of the team and support in
    providing resolution
  8. Ensure implementation of operational procedures on ground
  9. Review and analyze daily sales performance of the team members
  10. Coach, train, evaluate and monitor inside sales representatives
    performance
  11. Responsible for implementation of various sub-programs launched by
    State/ NHQ.
  12. Education Requirement

MBA or equivalent ( B.E. in any discipline preferred)
- Experience Requirement

8 to 14 Years
- Skills & Competencies

  1. Strong communication skills
  2. Team leading skills
  3. Strong people management skills (Effectively manage and motivate team
    members)
  4. Demonstrate exceptional accountability and ownership of the task
    assigned
  5. Organizational and time-management skills
  6. Tech Savvy
  7. Location Map : Gurugram

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