SAP CRM Technical Consultant

3 weeks ago

hyderabad, India invenioLSI Full time
Role: SAP CRM Technical Consultant
Role Type: Contract
Location: Delhi/Hyderabad/Mumbai/Noida/Pune
Qualifications and Experience:
Experience between 5 to 6 years of experience
Minimum Two full life-cycle implementations of S4HANA SERVICE & SAP CRM module and 1-2 years of support experience
Performed detailed system analysis, develop functional and technical specifications.
Hands-on configuration experience in large-scale project implementations
In-depth knowledge of SAP CRM & S4HANA Service business processes
Extensive configuration experience with SAP CRM for B2B and B2C solutions
SAP CRM Master Data, Order Management experience
Work closely with ABAP, Basis, and other teams in the design and implementation of SAP CRM functionality.
Cross-functional team experience, excellent configuration, and techno-functional skills.
Knowledge of Integration of IC Web Client. With CLI& CTI will be an added advantage
Knowledge of Financial inquiries in IC Web Client will be an added advantage.
Knowledge of Dispute Management in IC Web Clients will be an added advantage.
Should have in depth knowledge on Web UI application programming model
Should have expertise on CRM ABAP programming model
Need to know base customization in CRM module
Should be knowing the new integrated S4CRM module inside S4HANA box.
Responsibilities:
Participate in Client Workshops
Participate in Requirements Capture & Analysis
Contribute to Functional Skill/ Technical Skill & Business Process Definitions
Coding, Configuration, Testing, Integration
Author Test Plans
Test Automation
System Installation/ Configuration
System Tuning & Transport Management
Security & Authorization
System Upgrade
Integration
Ticket Handling
Incident Management
Data Migration
Stay abreast of industry standards & Domain updates
Documentation
Collaborate with a distributed team
Quality/ Standard focus
Focused on specific engagement
Collaboration - Main: within the team & LC/PM, PM/ SDM, SME

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