SAP CRM Technical Consultant

3 weeks ago

Hyderabad, India invenioLSI Full time

Role: SAP CRM Technical Consultant

Role Type: Contract

Location: Delhi/Hyderabad/Mumbai/Noida/Pune


Qualifications and Experience:

  • Experience between 5 to 6 years of experience
  • Minimum Two full life-cycle implementations of S4HANA SERVICE & SAP CRM module and 1-2 years of support experience
  • Performed detailed system analysis, develop functional and technical specifications.
  • Hands-on configuration experience in large-scale project implementations
  • In-depth knowledge of SAP CRM & S4HANA Service business processes
  • Extensive configuration experience with SAP CRM for B2B and B2C solutions
  • SAP CRM Master Data, Order Management experience
  • Work closely with ABAP, Basis, and other teams in the design and implementation of SAP CRM functionality.
  • Cross-functional team experience, excellent configuration, and techno-functional skills.
  • Knowledge of Integration of IC Web Client. With CLI& CTI will be an added advantage
  • Knowledge of Financial inquiries in IC Web Client will be an added advantage.
  • Knowledge of Dispute Management in IC Web Clients will be an added advantage.
  • Should have in depth knowledge on Web UI application programming model
  • Should have expertise on CRM ABAP programming model
  • Need to know base customization in CRM module
  • Should be knowing the new integrated S4CRM module inside S4HANA box.


Responsibilities:

  • Participate in Client Workshops
  • Participate in Requirements Capture & Analysis
  • Contribute to Functional Skill/ Technical Skill & Business Process Definitions
  • Coding, Configuration, Testing, Integration
  • Author Test Plans
  • Test Automation
  • System Installation/ Configuration
  • System Tuning & Transport Management
  • Security & Authorization
  • System Upgrade
  • Integration
  • Ticket Handling
  • Incident Management
  • Data Migration
  • Stay abreast of industry standards & Domain updates
  • Documentation
  • Collaborate with a distributed team
  • Quality/ Standard focus
  • Focused on specific engagement
  • Collaboration - Main: within the team & LC/PM, PM/ SDM, SME

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