Tier 1 Support Engineer

Position OverviewReporting to the Manager of IT Support ( Tier 1/Tier2) , the Tier 1 Technician is responsible for the day-to-day activities but not restricted to resolving issues and requests raised through monitoring, ticketing systems, and communications with colleagues and customers, application health maintenance, automating and improving daily...

Position OverviewReporting to the Manager of IT Support ( Tier 1/Tier2) , the Tier 1 Technician is responsible for the day-to-day activities but not restricted to resolving issues and requests raised through monitoring, ticketing systems, and communications with colleagues and customers, application health maintenance, automating and improving daily...

Position OverviewReporting to the Manager of IT Support ( Tier 1/Tier2) , the Tier 1 Technician is responsible for the day-to-day activities but not restricted to resolving issues and requests raised through monitoring, ticketing systems, and communications with colleagues and customers, application health maintenance, automating and improving daily...

Position OverviewReporting to the Manager of IT Support ( Tier 1/Tier2) , the Tier 1 Technician is responsible for the day-to-day activities but not restricted to resolving issues and requests raised through monitoring, ticketing systems, and communications with colleagues and customers, application health maintenance, automating and improving daily...

Support Specialist- Tier 1Bangalore, Karnataka - India We are as invested in your career as you are.As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means...

Support Specialist- Tier 1Bangalore, Karnataka - India We are as invested in your career as you are.As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means...

Support Specialist- Tier 1Bangalore, Karnataka - India We are as invested in your career as you are.As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means...

The Support Specialist- Tier 1 assigned to one of Pinkerton largest global clients, will be a part of the global help desk team who are collectively responsible for responding to reported security device issues from hundreds of locations around the world.The Specialist is responsible for the intake of reported security device issues, programming and triage...

Job Summary: The Support Specialist- Tier 1 assigned to one of Pinkerton largest global clients, will be a part of the global help desk team who are collectively responsible for responding to reported security device issues from hundreds of locations around the world. The Specialist is responsible for the intake of reported security device issues,...

Job Summary The Technical Support Engineer would be responsible for resolving more complex incidents via tickets/voice assistance, share knowledge with other support teams, and act as an escalation point to others. Job description Responsibilities: •Provide top-tier technical support via phone, email, and ticketing system, ensuring prompt and effective...

Job SummaryThe Technical Support Engineer would be responsible for resolving more complex incidents via tickets/voice assistance, share knowledge with other support teams, and act as an escalation point to others.Job descriptionResponsibilities:•Provide top-tier technical support via phone, email, and ticketing system, ensuring prompt and effective...

Job SummaryThe Technical Support Engineer would be responsible for resolving more complex incidents via tickets/voice assistance, share knowledge with other support teams, and act as an escalation point to others.Job descriptionResponsibilities:•  Provide top-tier technical support via phone, email, and ticketing system, ensuring prompt and effective...

A) Excellent customer experience and solution support to BY Customers with innovative approach: − Delivers excellent customer experience by driving resolution customer issues mostly of high complexity and criticality including non-functional / performance related issues. − Provides direction and inputs for Root Cause analysis and proposes prevention...

Job Description Version 1 are one of a handful of AWS Premier Consulting Partners, which is the highest tier of AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always...

Description:TSE will be responsible to provide chat and voice support to our international clients in US, Canada and UK. TSEs should have the ability to handle multiple chats simultaneously.Responsible to provide timely and effective resolutions to our clients on basic to complex technical support queries via chat and callsResponsible for responding to...

Consulting Point is working with one of the world’s best consulting firms – a strategy house with a global reputation who are able to move from strategic planning to guiding execution for clients across a range of industries. The culture is entrepreneurial, values innovation, and encourages you to bring your whole self to the team. You will also find one...

Description : TSE will be responsible to provide chat and voice support to our international clients in US, Canada and UK. TSEs should have the ability to handle multiple chats simultaneously. Responsible to provide timely and effective resolutions to our clients on basic to complex technical support queries via chat and calls Responsible for...

Description : TSE will be responsible to provide chat and voice support to our international clients in US, Canada and UK. TSEs should have the ability to handle multiple chats simultaneously. Responsible to provide timely and effective resolutions to our clients on basic to complex technical support queries via chat and calls Responsible for...

Job DescriptionWhat about us:Ceragon Networks () is a company that develops innovative equipment used in wireless data transmission among other software and service solutions. Our systems are based on microwave technology and serve as a cost-effective alternative to fiber optics.By joining our team, you will enrich your experience and work closely with...

Job Summary:Location : Hebbal, BangaloreExp - 5+ yearsThe NOC Agent – Tier 2 is the second level of support and is responsible for in depth review of client reported and/or proactively found issues as a technical subject matter expert. The NOC Agent – Tier 2 will respond to client concerns and issues via phone and email, while working to make sure that...