Grievance - Manager - L3

2 weeks ago


Mumbai, India Kotak Life Insurance Full time
  • Managing customer grievances received from all touchpoints and strict adherence to the Regulatory Internal TATs
  • Ensuring adherence to quality parameters laid for grievance handling
  • Data Reconciliation
  • Risk and Compliance management
  • ManagingSenior Management Escalations
  • Managing Social Media Escalation
  • Managing Banking Partners and Internal Stakeholders
  • End toEnd management of Grievance function as a whole


  • Mumbai, Maharashtra, India Kotak Life Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Managing customer grievances received from all touchpoints and strict adherence to the Regulatory Internal TATsEnsuring adherence to quality parameters laid for grievance handlingData ReconciliationRisk and Compliance managementManagingSenior Management EscalationsManaging Social Media EscalationManaging Banking Partners and Internal StakeholdersEnd toEnd...


  • Mumbai, India Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Network Management L3

    2 weeks ago


    Bandra, Mumbai, Maharashtra, India Dixit Infotech Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About CompanyDixit Infotech Services Pvt. Ltd. is one of India's leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company.45 years young, our long experience packed with up-to-date trends and knowledge makes us an IT...

  • Network L2/L3 Admin

    1 week ago


    Mumbai, Maharashtra, India Talent Worx Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    L3 routing and switching SD-WAN Network Configuration and management – Versa OR Arista Wireless PFB the JD for the L3 role.Expert on design, configuration and implementation of DC with Nexus and Branch with L2, L3 switch Configuration. SD-WAN Network Configuration and management – Versa and Silverpeak Wireless WLC/AP infrastructure mgt, &...


  • Mumbai, India Talent Worx Full time

    L3 routing and switching SD-WAN Network Configuration and management – Versa OR Arista Wireless PFB the JD for the L3 role. Expert on design, configuration and implementation of DC with Nexus and Branch with L2, L3 switch Configuration. SD-WAN Network Configuration and management – Versa and Silverpeak Wireless WLC/AP infrastructure mgt, &...


  • Mumbai, India Talent Worx Full time

    L3 routing and switching SD-WAN Network Configuration and management – Versa OR Arista Wireless PFB the JD for the L3 role. Expert on design, configuration and implementation of DC with Nexus and Branch with L2, L3 switch Configuration. SD-WAN Network Configuration and management – Versa and Silverpeak Wireless WLC/AP infrastructure...

  • Escalation Executive

    2 weeks ago


    Mumbai, India Cygnus Ad Consulting Full time

    Job Description RESPONSIBILITIES: - Escalation management executive to Grievance escalations. - Manage and resolve customer complaints and issues promptly and effectively. - Communicate with customers via phone, email, and social media, ensuring a professional and empathetic approach. Required Candidate profile - Min2-3 yrs of experience in escalation...


  • Mumbai, Maharashtra, India Silvereye IT Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role: Linux L3 Administrator (Deep expertise in Red Hat Satellite)Location: MumbaiExperience: 8+ YearsImmediate joiners are preferredWe at Silvereye IT Solutions Pvt. Ltd. are looking for an experienced RHEL L3 Administrator to join our team. The ideal candidate will bring strong hands-on expertise in Linux troubleshooting at L3 level and advanced knowledge...


  • Mumbai, Maharashtra, India TECEZE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:Senior Support Manager – Network L3Location:Mumbai & PuneDuration :FulltimeExperience Required:8–10 yearsJob Description:We are seeking a highly skilledSenior Support Manager – Network L3to lead and manage network support operations within our IT Infrastructure team. The role involves providing advanced technical support, managing critical...


  • Mumbai, India TECEZE Full time

    Job Title: Senior Support Manager – Network L3 Location: Mumbai & Pune Duration : Fulltime Experience Required: 8–10 years Job Description: We are seeking a highly skilled Senior Support Manager – Network L3 to lead and manage network support operations within our IT Infrastructure team. The role involves providing advanced...