Assistant Store Manager- Luxury Brand

4 weeks ago

Delhi, India HR Creations Full time

Premium LUXURY BRAND is seeking :

Assistant STORE MANAGER

  • Experience - 2 year to 5 year
  • Location - Delhi - DLF Emporio

Sales and Customer Experience:

Key Responsibilities

  • Deliver top-tier customer service, embodying the brand's values and providing in-depth product knowledge.
  • Drive and achieve personal and store sales targets, building a strong selling culture.
  • Handle customer issues diplomatically and ensure a positive, luxury experience for all clients.

Staff Management & Development:

  • Supervise, motivate, and coach retail associates to meet performance goals.
  • Assist with recruitment, hiring, training, and development of the store team.
  • Manage staff scheduling, attendance, and performance reviews.

Operations & Merchandising:

  • Support the Store Manager in daily operations, ensuring smooth workflow and efficiency.
  • Oversee inventory management, including stock replenishment, audits, and loss prevention.
  • Ensure the store's visual presentation aligns with brand standards, maintaining a clean, organized, and visually appealing environment.
  • Manage cash handling, POS operations, and opening/closing procedures.

Brand Representation:

  • Act as a brand ambassador, upholding brand image through professionalism and enthusiastic communication.
  • Contribute to the execution of sales plans, promotional activities, and brand-building efforts.

Qualifications & Skills

  • Experience: Proven experience in luxury or high-end retail, with a strong understanding of luxury customer service.
  • Leadership: Ability to supervise, motivate, and develop a team.
  • Communication: Exceptional verbal communication and interpersonal skills.
  • Attention to Detail: Meticulous approach to operations, inventory, and customer interactions.
  • Sales Acumen: Demonstrated ability to drive sales and achieve targets.
  • Product Knowledge: In-depth understanding of luxury products and brand ethos.
  • Problem-Solving: Ability to identify and resolve issues affecting store service and efficiency.

Job Types: Full-time, Permanent

Pay: ₹35, ₹40,000.00 per month

Experience:

  • Fashion retail: 2 years (Required)

Language:

  • English proficiency (Required)

Work Location: In person

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