Operations Executive

1 day ago

Chennai, India Platestory Full time
Job Title:  Operations Executive
Location:  Chennai
Company Overview:
PlateStory is a growing culinary company specializing in cakes, desserts, and other confections. We pride ourselves on delivering exceptional, handcrafted sweets to our customers—whether through retail outlets, special orders, or direct deliveries. Our mission is to maintain impeccable quality, from sourcing top-tier ingredients to ensuring that each finished product meets the highest standards of taste and presentation.
Position Summary:
The Operations Executive will oversee the entire operational workflow—from procuring premium baking ingredients and packaging materials to ensuring the smooth day-to-day operations of our kitchens, offices, and delivery processes. This role will maintain strong vendor relationships, keep operations running efficiently, and ensure that our treats arrive fresh and on time to our customers.
Key Responsibilities:
Procurement & Inventory Management
Source high-quality baking ingredients, chocolate, dairy products, specialty sugars, and packaging materials at competitive prices.
Negotiate contracts, pricing, and delivery terms with vendors and suppliers.
Implement and maintain efficient inventory management systems to ensure consistent stock levels, accurate record-keeping, and minimal wastage.
Kitchen & Facility Operations
Oversee the day-to-day functioning of our kitchen facilities, ensuring equipment is in excellent condition and that all production areas adhere to sanitation and food safety guidelines.
Coordinate with bakers, pastry chefs, and decorators to ensure the timely availability of ingredients and materials for each production cycle.
Enforce SOPs to maintain cleanliness, organization, and compliance with health and safety regulations.
Office Management & Administrative Support
Ensure smooth administrative operations within the office, including supplies management and coordination with administrative staff.
Optimize workflows and propose improvements for more efficient office support and communication channels.
Maintain records of orders, deliveries, and operational costs for analysis and reporting.
Logistics & Delivery Coordination
Work closely with logistics partners and delivery teams to ensure that finished products (cakes, pastries, desserts) are delivered to customers in a timely and secure manner.
Plan delivery routes, schedules, and packaging solutions to maintain product freshness, aesthetics, and quality during transit.
Monitor delivery metrics, address issues promptly, and implement process improvements for efficiency and customer satisfaction.
Quality Control & Compliance
Conduct regular quality checks on all products, ensuring that each cake and dessert meets the company’s taste, texture, and presentation standards.
Maintain compliance with food safety regulations and internal protocols.
Identify operational issues and recommend corrective measures and preventive strategies.
Cross-Functional Collaboration & Communication
Coordinate with finance to manage budgets, payment schedules for suppliers, and cost analyses.
Collaborate with product development teams to anticipate ingredient requirements for new desserts or seasonal offerings.
Communicate effectively with management, kitchen staff, and delivery teams to ensure alignment with business goals and customer expectations.
Qualifications & Skills:
Bachelor’s degree in Business Administration, Supply Chain Management, Hospitality, or related field.
2-4 years of experience in operations, procurement, supply chain, or a related role in the food industry—experience with baked goods or desserts is a plus.
Strong vendor management and negotiation skills.
Familiarity with inventory control systems, procurement strategies, and food supply chains.
Excellent organizational, time-management, and problem-solving abilities.
Proficient in Microsoft Office and inventory management software.
Good communication skills and the ability to work collaboratively with different teams.
Knowledge of food safety standards and best practices.
What We Offer:
Competitive salary and benefits ( Salary Range: 15K - 28K)
Opportunity to work in a dynamic, fast-paced environment focused on quality and innovation.
A collaborative and supportive team culture, with opportunities for professional growth.
If you are passionate about operational excellence, love the idea of working behind the scenes to bring sweet creations to life, and thrive in a detail-oriented and fast-paced environment, we encourage you to apply and join the PlateStory team.

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