Head of Operations
2 weeks ago
ob Title: Head of Restaurant Operations
Location: BKC, Mumbai
CTC: Up to 60 LPA
Experience: 10-20 Years
Interested candidates can WhatsApp their CV at 8586015169 or email at
Job Overview:
We are seeking a highly experienced Head of Restaurant Operations to oversee the end-to-end management of multiple restaurant outlets. The ideal candidate will have a proven track record of leading large-scale restaurant operations, optimizing performance, and ensuring an exceptional customer experience.
Key Responsibilities:
- Oversee daily operations of multiple restaurant outlets, ensuring smooth functioning and efficiency.
- Develop and implement strategies to enhance profitability, service quality, and overall guest satisfaction.
- Drive revenue growth through innovative menu planning, marketing initiatives, and cost control measures.
- Lead and mentor restaurant managers, chefs, and staff to maintain high performance and service excellence.
- Implement operational best practices, ensuring compliance with industry standards, safety, and hygiene protocols.
- Analyze financial performance, monitor P&L, and take proactive steps to improve cost efficiencies.
- Collaborate with vendors and suppliers for procurement, inventory management, and quality control.
- Drive training programs for staff to enhance skills, customer engagement, and service standards.
- Ensure adherence to brand guidelines and maintain consistency across all locations.
- Stay updated with market trends, competitor analysis, and customer preferences to drive innovation.
Requirements:
- 10-20 years of experience in managing restaurant operations, preferably in fine dining or premium casual dining formats.
- Proven expertise in P&L management, budgeting, and financial planning.
- Strong leadership, people management, and problem-solving skills.
- Excellent knowledge of food safety regulations, licensing requirements, and industry standards.
- Experience in launching new restaurant outlets and scaling operations is a plus.
- Strong business acumen with a customer-centric approach.
Location: BKC, Mumbai
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