Head of Operations

2 weeks ago


Mumbai, Maharashtra, India UNISON INTERNATIONAL CONSULTING (The Recruitment Company) Full time

ob Title: Head of Restaurant Operations

Location: BKC, Mumbai

CTC: Up to 60 LPA

Experience: 10-20 Years

Interested candidates can WhatsApp their CV at 8586015169 or email at mukul.narula@unisoninternational.net.

Job Overview:

We are seeking a highly experienced Head of Restaurant Operations to oversee the end-to-end management of multiple restaurant outlets. The ideal candidate will have a proven track record of leading large-scale restaurant operations, optimizing performance, and ensuring an exceptional customer experience.

Key Responsibilities:

  • Oversee daily operations of multiple restaurant outlets, ensuring smooth functioning and efficiency.
  • Develop and implement strategies to enhance profitability, service quality, and overall guest satisfaction.
  • Drive revenue growth through innovative menu planning, marketing initiatives, and cost control measures.
  • Lead and mentor restaurant managers, chefs, and staff to maintain high performance and service excellence.
  • Implement operational best practices, ensuring compliance with industry standards, safety, and hygiene protocols.
  • Analyze financial performance, monitor P&L, and take proactive steps to improve cost efficiencies.
  • Collaborate with vendors and suppliers for procurement, inventory management, and quality control.
  • Drive training programs for staff to enhance skills, customer engagement, and service standards.
  • Ensure adherence to brand guidelines and maintain consistency across all locations.
  • Stay updated with market trends, competitor analysis, and customer preferences to drive innovation.

Requirements:

  • 10-20 years of experience in managing restaurant operations, preferably in fine dining or premium casual dining formats.
  • Proven expertise in P&L management, budgeting, and financial planning.
  • Strong leadership, people management, and problem-solving skills.
  • Excellent knowledge of food safety regulations, licensing requirements, and industry standards.
  • Experience in launching new restaurant outlets and scaling operations is a plus.
  • Strong business acumen with a customer-centric approach.

Location: BKC, Mumbai


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