Director of Engineering

2 weeks ago

Bangalore, India CONQUER HIRE LLP Full time

Director of Engineering :

In a fiercely competitive landscape, businesses demand robust solutions to optimize lead generation, conversion, customer service, engagement, and retention. LeadSquared, the all-in-one Integrated CRM Platform, empowers organizations to achieve just that. Our integrated CRM offering fosters holistic customer experiences, driving success in today's demanding market.

Role :

We are seeking a highly qualified and experienced Director of Engineering to lead one of our product teams in developing and scaling enterprise software solutions. The ideal candidate will possess a proven track record of building and launching scalable products, fostering the development of high-performing engineering teams, and navigating the unique challenges associated with enterprise software development.

Working with Product Engineering Team @ Leadsquared :

- The Engineering Director will spearhead the development of a comprehensive product initiative aimed at addressing critical operational challenges.


Key areas of focus include :

- Enhancing experience : Establishing a seamless omni-channel experience for Sales and Service Users, enabling them to operate efficiently across diverse communication platforms.

- Balancing configurability and performance : Developing a fully configurable solution that nonetheless maintains exceptional performance with response times consistently below 3 seconds.

- Continuous delivery platform : Facilitating weekly feature deployment across multiple regions through the implementation of a robust continuous delivery platform.

- Ensuring system scalability and cost-effectiveness : Implementing scalable system architecture capable of supporting millions of users concurrently while maintaining optimal cloud cost control.

- Empowering users : Equipping sales and service personnel with tools and functionalities that expedite customer problem resolution.

A Day in the life of an Engineering Director :

- Lead and manage : Oversee and foster the development of multiple high-performing engineering teams.

- Strategic collaboration : Partner with product management teams to define and prioritize release roadmaps aligned with organizational objectives.

- Technical leadership : Provide expert guidance and direction towards the delivery of exceptional quality software, ensuring maintainability, observability, and performance.

- Continuous improvement : Collaborate with engineering managers and teams to continuously refine technological infrastructure and processes for enhanced productivity.

- Engineering culture : Cultivate a strong engineering culture that embraces best practices such as Test-Driven Development (TDD), Behavior-Driven Development (BDD), code quality initiatives, automation, SECOPS, and continuous delivery principles, culminating in the delivery of reliable, high-quality, and scalable software solutions.

- Talent acquisition : Partner with talent acquisition teams to establish hiring priorities and assist with the recruitment of top-tier engineering talent.

Experience :

- 12 to 15 years of experience in building and shipping software products.

- Experience leading large engineering teams building Enterprise SaaS products.

Qualities that will help you thrive in this role :

- Demonstrated technical expertise : A strong foundation in building and managing large-scale systems is highly desired.

- Delivery ownership and optimization : Ownership over delivering on product commitments, coupled with a proactive approach to identifying and implementing efficiency improvements.

- Leadership and team development : Proven ability to build and empower teams, prioritize their well-being, and foster an environment that facilitates their success.

- Effective collaboration : The ability to work seamlessly with cross-functional teams and translate complex business objectives into clear technical requirements and strategic roadmaps is crucial.

- Exceptional communication and interpersonal skills : The ability to effectively negotiate with all stakeholders and guide teams through coaching and mentorship is essential.

(ref:hirist.tech)

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