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Ecommerce Coordinator

1 month ago

Delhi, India Āroka Full time

Company Description Āroka, founded by Shweta Agarwal and Karan Ahuja, is a brand dedicated to celebrating the authentic arts and crafts of India. The company believes in sustainability and creates clothing using ethically sourced Indian textiles. Āroka aims to combine high-quality contemporary designs with social change by supporting fair trade practices and empowering artisans. Role Description This is a full-time on-site role for an Ecommerce Coordinator located in Mumbai. The Ecommerce Coordinator will be responsible for day-to-day tasks related to managing and optimizing the company's online sales channels, providing excellent customer service, and ensuring smooth operations of the ecommerce platform. The role requires strong analytical skills, effective communication, and a focus on driving sales. Qualifications Strong analytical skills, including data analysis and problem-solvingExperience in customer service and managing ecommerce platformsKnowledge of e-commerce best practices and trendsExcellent communication skills, both written and verbalSales-oriented mindset and ability to meet targetsAttention to detail and ability to multitaskExperience in the fashion industry is a plusBachelor's degree in Business, Marketing, or a related field

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