Senior Warden

2 weeks ago

Pune, Maharashtra, India FLAME University Full time
  • Excellent leadership ability to take people along and resolve conflicts.
  • Ensuring student on ground experience with highest level of customer focus.
  • Ensuring SOP and Student manual followed.
  • Ensuring uniform standards of service and response followed across all hostels and Student blocks.
  • Be overall Incharge of highest level of Student experience.
  • Time bound response to Student and parents queries and concerns.
  • Excellent collaboration and coordination with Disciplinary committee, Registrar office, Estate, Mess, Administration, Facilities, Security and Medical Facilities.
  • Affirmative, compassionate and professional handling of Student's and parents grievances and queries.
  • Affirmative, compassionate and professional handling of Student's disciplinary issues.
  • Comfort with Student's Data management tools and software.
  • Regular reports and data sharing on a monthly, quarterly and annual basis.
  • Experience with leading university set up necessary.

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