Product Operations Associate
1 week ago
Job Role :
- Work closely with product, operations, engineering teams and coordinate with them to drive key product/business initiatives
- Design and interpret key performance metrics, and deliver insights to multiple stakeholders across product and business
- Drive key strategic initiatives for improving product user engagement and identify new opportunity areas
- Streamlining operational processes across large teams - Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
- Effectively respond to all basic and some advanced questions and regularly interact with Ops/support to identify issues and problem solve.
- Collaborate with cross functional teams to support users and deliver the right user experience
Skills:
- Bachelor's degree or equivalent
- Experience with excel, SQL and data analytics
- Must have a problem solving, analytical and data-driven mindset.
- 0-3 years of relevant experience in product ops
- Comfortable working hands-on in a fast paced start-up environment
- Curious about metrics, execution processes
- Ability to multitask, work in a fast-paced start-up environment, and get-things-done
- A drive to learn and proactively take up new initiatives.
- Strong communication (both written and verbal) and coordination skills
- Prior experience with app analytics tools such as Clevertap, Localytics, Amplitude, Mixpanel is a plus, however, not a must.
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