We'r Hiring For Top MNC

2 days ago

Mumbai, India Navayuga Consultancy Full time

We are hiring for Top MNC, Know who might be interested ?

Company: TCS(Permanent Role)

ROLE: International Voice

EXP: 1+ years

LOCATION: Mumbai

Job descriptions:

  • Handle international inbound & outbound calls for global clients.
  • Provide customer support and issue resolution across US/UK/AUS/Europe markets.
  • Manage queries, complaints, escalations, and ensure first call resolution (FCR).
  • Ensure professional communication standards and build strong client relationships.
  • Accurately document customer interactions in CRM systems.
  • Achieve SLA, CSAT, and productivity targets.
  • Work in 24x7 rotational shifts including night shifts.
  • Excellent English communication skills (verbal & written).
  • Prior international voice/call center experience in US/UK/AUS/Europe regions is mandatory.
  • Strong interpersonal skills, active listening, and problem-solving ability.
  • Ability to work in a fast-paced, high-pressure environment.
  • Basic computer proficiency with good typing speed.
  • Exposure to global customer handling (US/UK/AUS/Europe) processes.

Details Needed for Registration Process:

Total year of experience:

Relevant year of experience

Full Name:

Mail ID:

Phone Number:

Date of Birth:

PAN Number:

Current Location:

Preferred Location:

Current ctc:

Exp ctc:

Official Notice period:

Any Career Gap Or Educational Gap:

Graduation in Regular Or Distance:

Interested can share your resume and details to

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