ServiceNow Developer

3 weeks ago

Bengaluru, India Version 1 Full time

Version 1 has celebrated over 27 years in the IT industry and we continue to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 is not just a Microsoft Partner, an AWS Premier Consulting Partner and an Oracle Partner, we are also an award-winning employer, and our employees are at the heart of Version 1.


Version 1 as a consultancy and a service provider, we are a digital-first environment and we do things differently. We are focused on our core values, and using these we have seen significant growth in our UK Digital, Data and Cloud Practice in the 4 years since inception. Our UK Digital, Data and Cloud business is now preparing for the next phase of expansion, opening new opportunities for highly skilled technologists and leaders to join one of the fastest-growing consultancies in the UK.


A few of our awards are the AWS Migration Partner of the Year - EMEA at AWS Re: Invent 2022, Best Workplace™ for Women UK 2022 By Great Place to Work® and Top 10 in Glassdoor’s Employees’ Choice Awards 2023.


Job Description

  • Ensure the ServiceNow platform is current by applying patches and performing version upgrades. Automate application logic using workflow, scheduled script executions, and inbound and outbound email
  • Create and manage workflows, including flow designer, to automate business processes.
  • Design and maintain the Service Catalogue, including defining and configuring items, order guides, and workflows.
  • Build and enhance UI components, including forms, lists, and UI pages.
  • Write and maintain scripts (JavaScript, GlideScript) for various ServiceNow components such as business rules, client scripts, and UI policies.
  • Integrate ServiceNow with other systems and applications, ensuring data flows seamlessly.
  • Develop and customize the Service Now Portal and Service Now applications in line with the needs of the business.
  • Secure applications and data against access by unauthorized users and applications, employing best practices.
  • Maintain clear and comprehensive documentation of configurations, customizations, and processes.
  • Guide users on the usage of Service Now in line with its design
  • Identify and resolve performance issues and optimize ServiceNow instances.
  • Keep up-to-date with ServiceNow best practices and industry trends to ensure efficient and effective use of the platform
  • Develop and maintain Service Now applications that support Domain Separation
  • Develop reports and dashboards to provide data insights and monitoring capabilities


Qualifications

  • Bachelor's degree in Computer Science or related field.
  • 3-5 years of experience in implementing or developing ServiceNow.
  • Experience with Performance Analytics and/or micro-certified in Performance Analytics
  • Certified Service Now Application Developer
  • Expert in JavaScript, HTML, and XML.
  • Strong problem-solving skills.
  • Excellent communication skills. Preferred Skills
  • Experience with ITOM, event management and discovery
  • ITIL Foundation certification.

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