Field Operations Manager
2 weeks ago
Position - Field Operations Manager
Experience – 3+ years
Education – Graduation
Location – Delhi, Mathura, Aligarh, Gaya, Muzaffarpur, Bhagalpur, Gorakhpur, Hardoi
Roles & Responsibilities:
- Oversee a team of technicians and field executives to meet operational goals.
- Handle operational tasks for ticket closure and monitor driver/partner escalations.
- Optimise service hub operations through team management and OEM coordination.
- Create and maintain inventory flow and daily MIS reports for all service hubs.
- Collaborate across functions to onboard new drivers and partners onto the Battery Smart network.
- Support team on various aspects such as HR, Operations, Communication, Inventory, etc, while developing cost-effective solutions.
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